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Our healthcare team in Los Angeles is seeking an experienced Medical Front Office Clerk who is fluent in both Spanish and English. The ideal candidate will have at least 2 years of hands-on experience in a medical office setting and be committed to delivering excellent patient service in a fast-paced environment.
Job Responsibility:
Greet and assist patients in person and via phone, ensuring a positive and welcoming experience
Schedule appointments and manage patient flow efficiently
Verify insurance, process patient registrations, and handle billing inquiries
Maintain accurate patient records and update information in the EMR system
Coordinate with physicians, nurses, and other staff to support daily operations
Address patient questions or concerns in both Spanish and English
Handle confidential information appropriately and comply with HIPAA regulations
Requirements:
Minimum 2 years’ recent experience in a medical front office or similar clerical healthcare role
Bilingual fluency in Spanish and English (verbal and written)
Strong communication, organization, and multi-tasking skills
Knowledge of medical terminology and insurance verification
Proficiency in common office software and EMR systems
Professional, compassionate, and reliable demeanor