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We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. In this contract position, you will play a vital role in ensuring smooth front desk operations while delivering exceptional service to patients. If you thrive in a fast-paced medical office environment and have a passion for patient care, we encourage you to apply.
Job Responsibility:
Welcome patients with professionalism and courtesy, ensuring a positive first impression
Schedule, confirm, and adjust appointments using medical scheduling software, while assisting with follow-up bookings
Communicate office policies and procedures clearly to patients, addressing any questions or concerns
Process and verify patient documentation and insurance information with accuracy and confidentiality
Maintain and update patient records to ensure compliance with medical regulations and timely data entry
Manage leads by contacting patients or potential clients to coordinate follow-up appointments
Collaborate with staff to ensure seamless scheduling and coordination of appointments
Provide administrative support to office management and medical staff as needed
Requirements:
Minimum of 2 years of experience in a medical office environment, particularly in front desk operations
Proficiency in patient scheduling, check-ins, and appointment coordination
Strong knowledge of HIPAA compliance and patient privacy regulations
Excellent communication and interpersonal skills, with the ability to remain calm under pressure
Familiarity with handling inbound calls and addressing patient inquiries effectively
Detail-oriented approach to managing patient records and documentation
Ability to adapt to a fast-paced environment and multi-task efficiently
What we offer:
medical, vision, dental, and life and disability insurance