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We are looking for a dedicated Medical Front Desk Specialist to join our team in Golden Valley, Minnesota. In this role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience. This long-term contract position is an excellent opportunity to apply your administrative and customer service expertise in a healthcare environment.
Job Responsibility:
Welcome patients and visitors warmly while maintaining an attentive and inviting atmosphere
Execute patient check-in and check-out procedures, ensuring accuracy in documentation
Verify insurance details, demographic information, and collect required forms and payments
Coordinate appointment scheduling, rescheduling, and confirmations to optimize clinic operations
Respond promptly to patient portal inquiries, addressing concerns and providing necessary information
Manage and update patient records in the electronic medical records system with precision
Prepare and oversee daily schedules and calendars for healthcare providers
Process incoming mail, faxes, referrals, and medical record requests efficiently
Work collaboratively with clinical staff to streamline workflow and minimize patient wait times