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We are looking for an organized and personable Medical Front Desk Specialist to join our team on a contract basis. This position is based in Woodbury, Minnesota, and offers an opportunity to support patients in a healthcare setting. The ideal candidate will excel in patient reception, scheduling, and administrative tasks, ensuring a seamless experience for both patients and staff.
Job Responsibility:
Welcome patients and visitors with a warm and attentive demeanor, ensuring they feel supported during their visit
Manage patient check-in and check-out processes while adhering to established protocols
Assist patients in completing necessary forms and updating demographic information as needed
Provide clear and accurate information about appointments, services, and clinic policies
Schedule new and follow-up appointments to optimize provider availability and clinic workflow
Confirm appointments, send reminders, and handle cancellations or no-shows efficiently
Verify insurance details and collect payments, including co-pays, deductibles, and outstanding balances
Maintain detailed financial records, process payments, and issue receipts to patients
Organize and update electronic health records by scanning and uploading documents
Ensure the front desk and waiting area are clean, organized, and welcoming for all visitors
Requirements:
Proven experience in patient scheduling and medical front office operations
Strong receptionist skills, including greeting visitors and managing inquiries
Ability to efficiently handle patient check-in and check-out procedures
Familiarity with basic medical terminology and insurance protocols
Proficiency in managing electronic health records and maintaining accurate documentation
Excellent communication and organizational skills to coordinate appointments and reduce wait times
Detail-oriented with the ability to process payments and maintain financial accuracy
Commitment to providing exceptional customer service in a healthcare environment
What we offer:
medical, vision, dental, and life and disability insurance