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Medical Front Desk Specialist

United States, Sacramento · Job Posted June 15, 2026
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Job Description

We are looking for a Medical Front Desk Specialist to support daily patient-facing operations in Sacramento, California. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience, managing front office workflows, and keeping appointment activity organized in a clinical setting. The person in this role will help patients move smoothly through the visit process while maintaining accurate records and clear communication with care teams and partner departments.

Job Responsibility

  • Welcome patients upon arrival, guide them through the sign-in process, and provide attentive front desk support throughout their visit
  • Enter information for new patients and maintain accurate demographic records for returning patients in the practice system
  • Manage the appointment calendar by arranging, adjusting, and canceling visits while keeping scheduling details current
  • Work closely with hospital clinics and internal departments to align appointments and support coordinated patient care
  • Reach out to patients in advance of upcoming visits to verify attendance and help reduce scheduling gaps
  • Prepare and print prescription-related documents each day in accordance with office procedures
  • Complete checkout activities after appointments, ensuring follow-up needs and next steps are properly addressed

Requirements

  • Demonstrated experience in a medical front office, reception, or patient access environment
  • Strong interpersonal skills with the ability to deliver courteous and patient-focused service
  • Clear verbal and written communication skills for interacting with patients, providers, and administrative teams
  • Familiarity with appointment scheduling, patient check-in, and general reception workflows in a healthcare setting
  • Working knowledge of insurance processes and basic ICD-10 diagnosis coding
  • Comfort using computers and medical office software
  • Understanding of basic medical terminology and the ability to apply it accurately in day-to-day tasks

Nice to have

Experience with Epic EMR

What we offer

  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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