Medical Front Desk Specialist Job at Robert Half (Indianapolis)

Medical Front Desk Specialist

This role is crucial to our healthcare team, with responsibilities ranging from ...

Location

United States , Windham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in answering and managing inbound calls, providing information, and redirecting calls as necessary
Ability to handle billing functions, including processing payments and maintaining financial records
Familiarity with creating and interpreting charts and graphs, ideally in a medical context
Experience checking in patients, managing appointments, and updating patient records
Strong communication skills to answer patient queries effectively and professionally
Knowledge of medical terminology and procedures is beneficial
High level of organization and attention to detail
Ability to maintain patient confidentiality and adhere to HIPAA guidelines
Proficiency in using medical software systems for scheduling and record keeping
Previous experience in a medical front desk role is preferred

Job Responsibility

Provide a warm, detail oriented welcome to patients upon their arrival at the clinic
Handle incoming calls, providing information or directing them to the appropriate departments or personnel
Manage the scheduling and confirmation of patient appointments, while keeping the calendar updated and notifying patients of their upcoming appointments
Gather and input patient information accurately, including personal details, insurance details, and medical history
Maintain and manage patient files and records in accordance with HIPAA regulations, ensuring they are updated, organized, and confidential
Verify patient insurance information and liaise with insurance companies for approval of services or procedures as needed
Process and manage patient payments, including issuing receipts for co-pays, deductibles, and outstanding balances
Facilitate effective communication with doctors, nurses, and other healthcare professionals to ensure coordinated patient care and appointment scheduling
Prepare and dispatch appointment reminders, patient forms, or follow-up letters as necessary
Oversee office supplies, ensuring necessary materials are available and properly stocked

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Medical Front Desk Specialist

Our expanding medical practice is looking for a skilled Medical Front Desk Speci...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous healthcare front desk, medical office, or customer service experience is a strong plus
Comfort using electronic medical records and scheduling systems
Cordial communication style, attention to detail, and ability to stay calm under pressure
A passion for helping people and delivering stellar patient experiences
Strong time management and organization skills

Job Responsibility

Greetings and check-in of patients with courtesy and professionalism
Handling a high volume of phone calls, scheduling appointments, and addressing patient inquiries
Overseeing patient registration, insurance verification, and confirming appointments
Maintaining accurate and confidential patient records
Partnering with nurses, physicians, and support staff to ensure efficient clinic operations
Addressing unexpected issues with quick and effective solutions
Keeping the front office environment organized, welcoming, and compliant with practice standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Medical Front Desk Specialist

We are looking for a dedicated Medical Front Desk Specialist to join our team in...

Location

United States , Golden Valley, Minnesota

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in patient scheduling and front desk operations within a medical setting
Familiarity with medical terminology and procedures to support accurate communication
Proficiency in using electronic medical records (EMR) systems, such as Epic
Strong organizational skills to manage multiple administrative tasks effectively
Excellent customer service abilities, including de-escalating concerns and providing solutions
Ability to uphold patient confidentiality and adhere to healthcare guidelines
Knowledge of insurance procedures and other front office processes

Job Responsibility

Welcome patients and visitors warmly while maintaining an attentive and inviting atmosphere
Execute patient check-in and check-out procedures, ensuring accuracy in documentation
Verify insurance details, demographic information, and collect required forms and payments
Coordinate appointment scheduling, rescheduling, and confirmations to optimize clinic operations
Respond promptly to patient portal inquiries, addressing concerns and providing necessary information
Manage and update patient records in the electronic medical records system with precision
Prepare and oversee daily schedules and calendars for healthcare providers
Process incoming mail, faxes, referrals, and medical record requests efficiently
Work collaboratively with clinical staff to streamline workflow and minimize patient wait times
Address patient inquiries regarding billing, appointments, or paperwork, resolving issues efficiently

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Medical Front Desk Specialist

We are looking for a Medical Front Desk Specialist to join our team in Jupiter, ...

Location

United States , Jupiter

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical front office or receptionist role
Proficiency in scheduling patient appointments and managing medical office workflows
Strong understanding of patient check-in procedures and basic medical terminology
Excellent communication and interpersonal skills for interacting with patients and staff
Ability to multitask and remain organized in a fast-paced environment
Attention to appearance and adherence to a business casual dress code with scrubs
Familiarity with office systems and procedures in a medical setting
Detail-oriented with the ability to handle sensitive patient information responsibly

Job Responsibility

Greet patients and visitors warmly, creating a welcoming and detail-oriented front-office atmosphere
Manage patient check-in processes, including verifying information and collecting necessary copayments
Schedule patient appointments efficiently while coordinating with medical staff to ensure availability
Perform receptionist duties, such as answering phone calls, responding to inquiries, and directing calls to appropriate personnel
Maintain the organization of the front desk area and ensure all patient records are properly handled
Utilize basic medical terminology to assist with administrative tasks and communicate effectively with patients and staff
Ensure compliance with office policies and procedures while maintaining a business casual appearance with scrubs
Assist in resolving patient concerns or questions promptly and courteously
Support the medical staff by maintaining accurate documentation and timely communication
Contribute to a positive and efficient work environment by collaborating with other team members

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Pt evening medical front desk specialist

We are looking for a dedicated and organized Medical Front Desk Specialist to jo...

Location

United States , Alexandria

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a medical front desk or administrative role
Proficiency in managing multi-line phone systems, such as a switchboard
Strong skills in scheduling appointments and coordinating calendars
Familiarity with office supply management and ordering processes
Experience handling faxes and maintaining accurate records
Knowledge of medical records management and confidentiality standards
Excellent organizational and multitasking abilities
Strong communication skills, both written and verbal, with a detail-oriented approach

Job Responsibility

Answer and manage multiple phone lines efficiently using the switchboard system
Schedule patient appointments and coordinate calendars to optimize clinic workflows
Maintain inventory levels by ordering office supplies as needed
Send and receive faxes while ensuring accurate documentation and distribution
Handle medical records with confidentiality and precision, including filing and retrieval
Greet patients and visitors warmly, addressing inquiries and directing them appropriately
Support the administrative team with general office tasks and special projects
Ensure compliance with healthcare regulations and office protocols
Monitor and maintain the front desk area to ensure it is welcoming and organized

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Parttime

Medical Front Office Specialist

Our growing medical group is seeking a Medical Front Desk Specialist who will be...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous healthcare front desk, medical office, or customer service experience is a strong plus
Comfort using electronic medical records and scheduling systems
Cordial communication style, attention to detail, and ability to stay calm under pressure
A passion for helping people and delivering stellar patient experiences
Strong time management and organization skills

Job Responsibility

Warmly greet and check in patients, ensuring a professional and positive first impression
Manage a high volume of phone calls, schedule appointments, and respond to patient inquiries efficiently
Coordinate patient registration, verify insurance, and confirm appointments
Keep patient records accurate and confidential at all times
Collaborate with clinical and support teams to facilitate smooth daily operations
Proactively resolve issues as they arise with effective solutions
Maintain an organized, welcoming, and compliant front office environment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Medical Front Desk Specialist

We are looking for an experienced and personable Medical Front Desk Specialist t...

Location

United States , North Palm Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience working in a medical office or healthcare front desk environment
Ability to schedule appointments, manage check-ins, and perform general reception duties
Strong verbal communication skills and a detail-oriented, customer-focused approach
Comfortable discussing services with patients and helping convert inquiries into scheduled appointments
Solid computer proficiency and ability to learn office systems quickly
Familiarity with basic medical terminology
Dependable availability for a Monday through Friday schedule

Job Responsibility

Welcome patients and visitors professionally, creating a positive first impression at the front desk
Coordinate appointment scheduling, confirm upcoming visits, and encourage patients to book recommended services
Handle patient check-in and front office administrative tasks with accuracy and efficiency
Answer incoming calls, respond to routine questions, and guide patients through available service options
Build rapport with patients to support retention and promote continued engagement with the practice
Maintain organized records and enter information into office systems while ensuring attention to detail
Support daily reception coverage, including communication with staff and smooth patient flow throughout the office

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Medical Front Desk Specialist

Robert Half's client in Mendon is looking for a skilled Medical Front Desk assoc...

Location

United States , Mendon

Salary:

19.00 - 20.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Knowledge of medical terminology
Experience in a medical space

Job Responsibility

Answering phones
Helping customers
Order entry
Cash handling

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Front Desk Specialist

Robert Half

Location:
United States , Indianapolis

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

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Medical Front Desk Specialist

Robert Half

Location:United States , Indianapolis

Category:Office Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 05, 2026

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Location:
United States , Indianapolis

Category:
Office Administration

Contract Type:
Not provided

Job Posted:
May 05, 2026