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We are looking for a skilled Medical Front Desk Specialist to join our team on a contract basis in Atlantis, Florida. In this role, you will be responsible for ensuring the smooth operation of the front office by handling patient interactions, managing scheduling, and supporting daily administrative tasks. Your attention to detail will play a vital role in enhancing the quality of patient care.
Job Responsibility:
Coordinate and manage patient scheduling to optimize appointment times and clinic efficiency
Greet patients upon arrival, ensuring a welcoming and attentive front desk experience
Facilitate the patient check-in process, verifying required documentation and updating records as necessary
Answer phone calls and respond to inquiries with a helpful and courteous attitude
Maintain accurate patient information in the system, ensuring confidentiality and compliance with medical standards
Assist with administrative duties such as filing, data entry, and correspondence
Communicate effectively with medical staff to address patient needs and appointment changes
Ensure the front office remains organized and operates smoothly throughout the day
Provide guidance to patients regarding basic medical terminology and procedures when necessary
Handle reception duties, including managing visitor flow and maintaining a clean and orderly workspace
Requirements:
Previous experience in a medical front office or receptionist role is required
Proficiency in patient scheduling and familiarity with medical office systems
Strong understanding of basic medical terminology
Excellent interpersonal and communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Comfortable working with computer systems and electronic medical records
High level of attention to detail and organizational skills
Demonstrated ability to maintain patient confidentiality and adhere to HIPAA regulations
What we offer:
medical, vision, dental, and life and disability insurance