Front Desk Coordinator

• Welcome employees, guests, and vendors with a courteous presence and ensure each interaction creates a positive first impression.
• Manage incoming phone traffic, respond promptly to calls routed to the front desk, and connect inquiries to the appropriate teams or individuals.
• Issue and track visitor and employee badges while following site access and security procedures.
• Receive, sort, and distribute mail, packages, and courier deliveries, and help resolve delivery issues when they arise.
• Enter, monitor, and assign service requests and work orders to support smooth facility operations.
• Provide general clerical assistance, including handling correspondence, ordering office supplies, and supporting administrative needs for the site team.
• Answer routine questions from clients and staff, and escalate more complex concerns to the appropriate contact for resolution.
• Maintain an orderly, clean, and safe reception and front office environment in alignment with workplace standards.
• Assist with conference room and basic audiovisual support as needed to help meetings run efficiently.

• High school diploma or equivalent required.
• At least 1 year of experience in reception, front desk, facilities administration, property administration, or a similar customer-facing support role.
• Strong customer service background with the ability to build rapport and communicate effectively with visitors, employees, and business partners.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, along with comfort using database or mapping tools.
• Ability to manage multiple tasks, stay organized, and handle time-sensitive requests in a fast-paced onsite environment.
• Familiarity with mail handling, badging, inbound call management, and general clerical support responsibilities.
• Ability to lift files, access filing cabinets, and remain standing or move throughout the office as needed during the workday.

Bilingual Spanish and English communication skills are highly desirable.

• Medical, vision, dental, and life and disability insurance.
• Enrollment in company 401(k) plan.