Medical Front Desk Specialist Job at Robert Half (Charlotte)

Medical Front Desk Specialist

We are looking for a Medical Front Desk Specialist to support daily patient-faci...

Location

United States , Coon Rapids

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical reception, front office, or patient access position
Working knowledge of patient scheduling processes within a healthcare environment
Ability to perform patient check-in duties with a high level of accuracy and professionalism
Strong verbal communication and customer service skills when interacting with patients, families, and staff
Familiarity with standard front desk administrative tasks, including phone support and document handling
Basic understanding of medical terminology used in everyday clinic operations
Strong organizational skills with the ability to manage multiple priorities in a busy setting

Job Responsibility

Welcome patients upon arrival, guide them through the intake process, and ensure check-in information is complete and accurate
Coordinate appointment calendars by arranging, confirming, and adjusting visits based on clinic needs and patient requests
Manage front desk communications by answering calls, responding to routine inquiries, and directing messages to the appropriate staff members
Maintain orderly patient records and update demographic, insurance, and visit-related details within office systems
Support smooth clinic flow by monitoring waiting areas, communicating delays, and helping patients with general front office needs
Handle administrative reception tasks such as preparing forms, processing paperwork, and assisting with routine office documentation
Use basic medical terminology appropriately when speaking with patients and collaborating with clinical and administrative teams

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Front Desk Specialist

Our client is seeking a professional and detail-oriented Medical Front Desk Spec...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous experience in a medical office, healthcare front desk, or administrative support role preferred
Strong customer service and communication skills
Familiarity with scheduling systems, electronic medical records, or healthcare software is a plus
Ability to multitask, stay organized, and work effectively in a busy environment
Knowledge of patient access, scheduling, and records management is valued

Job Responsibility

Greet patients and visitors in a courteous and professional manner
Check patients in and out, verify personal and insurance information, and update records as needed
Answer and route incoming phone calls, take messages, and respond to general inquiries
Schedule, confirm, and manage patient appointments
Maintain accurate patient files and ensure confidentiality in accordance with office policies and healthcare regulations
Collect co-pays and process payments
Coordinate with clinical staff to support smooth patient flow throughout the day
Perform general front office and administrative duties, including filing, scanning, faxing, and data entry

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Medical Front Desk Specialist

We are looking for a Hmong Bilingual Medical Front Desk Specialist to support a ...

Location

United States , Saint Paul

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a medical front desk, healthcare administration, or client services role with regular responsibility for scheduling and patient-facing support
Ability to manage high-volume data entry and maintain accurate records while handling multiple priorities in a fast-paced environment
Comfortable answering inbound calls, coordinating appointments, and supporting physician or provider scheduling activities
Working knowledge of Microsoft 365 and general office software used for correspondence, documentation, and presentations
Experience handling billing-related tasks, client payments, or other administrative financial processes with attention to detail
Strong communication and interpersonal skills, including the ability to use verbal de-escalation techniques when supporting clients and families
Ability to work effectively with individuals in behavioral health, mental health, or other sensitive care settings while maintaining professionalism and empathy
Hmong Bilingual is required

Job Responsibility

Welcome clients at the front desk, confirm appointments, and provide assistance in the reception area to create a positive and organized check-in experience
Coordinate scheduling for visits, meetings, transportation, interpreter support, and outside referrals while helping clients and guardians navigate next steps
Prepare intake materials, assemble client documentation, and partner with clinical staff to ensure required forms and information are completed on time
Provide day-to-day administrative support by managing calendars, drafting correspondence, creating basic presentation materials, and handling copying, faxing, filing, and mail processing
Process client copay collections in accordance with established cash-handling procedures and maintain accurate supporting documentation
Support referral routing by working with supervisors and program leaders to direct clients to the most appropriate services
Maintain timely and accurate records across databases and administrative systems in alignment with organizational procedures and compliance expectations
Assist staff with basic office technology troubleshooting, including common computer and printer issues, and offer practical guidance on routine system use
Contribute to process updates, policy-related tasks, and other special assignments by sharing ideas that improve workflow efficiency and service delivery

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Medical Front Desk Specialist

We are looking for an experienced and personable Medical Front Desk Specialist t...

Location

United States , North Palm Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience working in a medical office or healthcare front desk environment
Ability to schedule appointments, manage check-ins, and perform general reception duties
Strong verbal communication skills and a detail-oriented, customer-focused approach
Comfortable discussing services with patients and helping convert inquiries into scheduled appointments
Solid computer proficiency and ability to learn office systems quickly
Familiarity with basic medical terminology
Dependable availability for a Monday through Friday schedule

Job Responsibility

Welcome patients and visitors professionally, creating a positive first impression at the front desk
Coordinate appointment scheduling, confirm upcoming visits, and encourage patients to book recommended services
Handle patient check-in and front office administrative tasks with accuracy and efficiency
Answer incoming calls, respond to routine questions, and guide patients through available service options
Build rapport with patients to support retention and promote continued engagement with the practice
Maintain organized records and enter information into office systems while ensuring attention to detail
Support daily reception coverage, including communication with staff and smooth patient flow throughout the office

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Medical Front Desk Specialist

Robert Half's client in Mendon is looking for a skilled Medical Front Desk assoc...

Location

United States , Mendon

Salary:

19.00 - 20.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Knowledge of medical terminology
Experience in a medical space

Job Responsibility

Answering phones
Helping customers
Order entry
Cash handling

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Front Desk Specialist

We are looking for an experienced Medical Front Desk Specialist to join a chirop...

Location

United States , Palm Beach Gardens, Florida

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical office setting is required
Strong communication and interpersonal skills to build patient relationships
Basic knowledge of medical terminology is necessary
Proficiency in general computer skills
familiarity with medical office software is a plus
Sales experience or ability to promote services effectively is desirable
Ability to multitask and prioritize tasks in a busy environment
Detail-oriented approach and commitment to maintaining patient confidentiality
Must be comfortable wearing scrubs and adhering to office dress code standards

Job Responsibility

Greet patients warmly and manage their check-in process efficiently
Schedule appointments and manage the office calendar to ensure smooth operations
Build positive relationships with patients to encourage repeat visits and promote services
Handle receptionist duties, including answering phone calls and addressing inquiries
Assist patients with understanding service offerings and guide them through appointment booking
Maintain accurate patient records and ensure confidentiality
Utilize basic medical terminology to communicate effectively with patients and staff
Collaborate with team members to provide a welcoming and detail-oriented environment
Ensure the front desk area is organized and presentable at all times
Provide support with administrative tasks as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Medical Front Desk Specialist

We are looking for a dedicated Medical Front Desk Specialist to join our team in...

Location

United States , Beverly Hills

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in a medical office environment, particularly in front desk operations
Proficiency in patient scheduling, check-ins, and appointment coordination
Strong knowledge of HIPAA compliance and patient privacy regulations
Excellent communication and interpersonal skills, with the ability to remain calm under pressure
Familiarity with handling inbound calls and addressing patient inquiries effectively
Detail-oriented approach to managing patient records and documentation
Ability to adapt to a fast-paced environment and multi-task efficiently

Job Responsibility

Welcome patients with professionalism and courtesy, ensuring a positive first impression
Schedule, confirm, and adjust appointments using medical scheduling software, while assisting with follow-up bookings
Communicate office policies and procedures clearly to patients, addressing any questions or concerns
Process and verify patient documentation and insurance information with accuracy and confidentiality
Maintain and update patient records to ensure compliance with medical regulations and timely data entry
Manage leads by contacting patients or potential clients to coordinate follow-up appointments
Collaborate with staff to ensure seamless scheduling and coordination of appointments
Provide administrative support to office management and medical staff as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Medical Front Desk Specialist

We are looking for a dedicated Medical Front Desk Specialist to join our team in...

Location

United States , Golden Valley, Minnesota

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in patient scheduling and front desk operations within a medical setting
Familiarity with medical terminology and procedures to support accurate communication
Proficiency in using electronic medical records (EMR) systems, such as Epic
Strong organizational skills to manage multiple administrative tasks effectively
Excellent customer service abilities, including de-escalating concerns and providing solutions
Ability to uphold patient confidentiality and adhere to healthcare guidelines
Knowledge of insurance procedures and other front office processes

Job Responsibility

Welcome patients and visitors warmly while maintaining an attentive and inviting atmosphere
Execute patient check-in and check-out procedures, ensuring accuracy in documentation
Verify insurance details, demographic information, and collect required forms and payments
Coordinate appointment scheduling, rescheduling, and confirmations to optimize clinic operations
Respond promptly to patient portal inquiries, addressing concerns and providing necessary information
Manage and update patient records in the electronic medical records system with precision
Prepare and oversee daily schedules and calendars for healthcare providers
Process incoming mail, faxes, referrals, and medical record requests efficiently
Work collaboratively with clinical staff to streamline workflow and minimize patient wait times
Address patient inquiries regarding billing, appointments, or paperwork, resolving issues efficiently

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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Medical Front Desk Specialist

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