Medical Front Desk Specialist

• Greet patients and visitors warmly, ensuring a welcoming and organized environment
• Manage inbound phone calls, addressing inquiries and directing calls to appropriate departments
• Schedule patient appointments and maintain an organized calendar
• Verify and update patient information within electronic health record (EHR) systems
• Handle billing tasks, including processing payments and providing patients with billing information
• Prepare and manage patient charts, ensuring accuracy and compliance with regulations
• Collaborate with medical staff to streamline office workflow and resolve scheduling conflicts
• Utilize software systems such as Allscripts, Cerner, Dentrix, and Eaglesoft for daily operations
• Assist patients with check-in procedures and address any concerns or questions
• Generate reports and graphs to support administrative tasks and decision-making

• Minimum of 1 year experience in a medical front desk or similar role
• Proficiency in electronic health record (EHR) systems, including Allscripts and Cerner
• Familiarity with dental software such as Dentrix and Eaglesoft is preferred
• Strong communication skills, both verbal and written, for interacting with patients and colleagues
• Ability to multitask effectively in a fast-paced environment
• Knowledge of billing processes and insurance verification
• Excellent organizational skills, with attention to detail in managing patient records
• Comfortable using technology and software for scheduling, reporting, and administrative tasks

Familiarity with dental software such as Dentrix and Eaglesoft

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan