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We are looking for an experienced Medical Front Desk Specialist to join a chiropractic office in Palm Beach Gardens, Florida. This Contract to permanent position requires someone who can deliver exceptional customer service, build rapport with patients, and assist with scheduling appointments. The ideal candidate will have a background in medical office operations and a knack for fostering relationships with clients.
Job Responsibility:
Greet patients warmly and manage their check-in process efficiently
Schedule appointments and manage the office calendar to ensure smooth operations
Build positive relationships with patients to encourage repeat visits and promote services
Handle receptionist duties, including answering phone calls and addressing inquiries
Assist patients with understanding service offerings and guide them through appointment booking
Maintain accurate patient records and ensure confidentiality
Utilize basic medical terminology to communicate effectively with patients and staff
Collaborate with team members to provide a welcoming and detail-oriented environment
Ensure the front desk area is organized and presentable at all times
Provide support with administrative tasks as needed
Requirements:
Previous experience in a medical office setting is required
Strong communication and interpersonal skills to build patient relationships
Basic knowledge of medical terminology is necessary
Proficiency in general computer skills
familiarity with medical office software is a plus
Sales experience or ability to promote services effectively is desirable
Ability to multitask and prioritize tasks in a busy environment
Detail-oriented approach and commitment to maintaining patient confidentiality
Must be comfortable wearing scrubs and adhering to office dress code standards
Nice to have:
Sales experience or ability to promote services effectively is desirable
familiarity with medical office software is a plus
What we offer:
medical, vision, dental, and life and disability insurance