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We are looking for a Medical Front Desk Specialist to join our team in Jupiter, Florida. In this contract position, you will play a vital role in ensuring smooth patient interactions and maintaining an organized front office environment. The ideal candidate will be detail-oriented and capable of providing excellent service in a medical setting.
Job Responsibility:
Greet patients and visitors warmly, creating a welcoming and detail-oriented front-office atmosphere
Manage patient check-in processes, including verifying information and collecting necessary copayments
Schedule patient appointments efficiently while coordinating with medical staff to ensure availability
Perform receptionist duties, such as answering phone calls, responding to inquiries, and directing calls to appropriate personnel
Maintain the organization of the front desk area and ensure all patient records are properly handled
Utilize basic medical terminology to assist with administrative tasks and communicate effectively with patients and staff
Ensure compliance with office policies and procedures while maintaining a business casual appearance with scrubs
Assist in resolving patient concerns or questions promptly and courteously
Support the medical staff by maintaining accurate documentation and timely communication
Contribute to a positive and efficient work environment by collaborating with other team members
Requirements:
Previous experience in a medical front office or receptionist role
Proficiency in scheduling patient appointments and managing medical office workflows
Strong understanding of patient check-in procedures and basic medical terminology
Excellent communication and interpersonal skills for interacting with patients and staff
Ability to multitask and remain organized in a fast-paced environment
Attention to appearance and adherence to a business casual dress code with scrubs
Familiarity with office systems and procedures in a medical setting
Detail-oriented with the ability to handle sensitive patient information responsibly
What we offer:
medical, vision, dental, and life and disability insurance