Medical Front Desk Specialist

• Greet patients warmly and assist with check-in and pre-screening processes to ensure a seamless experience
• Handle cash transactions and manage billing functions with accuracy and attention to detail
• Coordinate appointments and schedules by collaborating effectively with providers and staff
• Maintain and update medical records while ensuring compliance with relevant regulations
• Answer inbound calls promptly and provide helpful information or direct inquiries appropriately
• Monitor and manage office supplies, ensuring inventory is maintained and organized
• Utilize electronic health record (EHR) systems efficiently to support daily operations
• Perform general administrative duties as needed to support the team and office functions
• Create and maintain charts, graphs, and other documentation to support office operations

• High school diploma or equivalent is required
• Prior experience in a medical office or fast-paced environment is preferred
• Proficiency with electronic health record (EHR) systems and familiarity with software such as Nextech is advantageous
• Strong communication skills and the ability to provide excellent customer service are essential
• Experience handling cash transactions and billing processes is highly beneficial
• Ability to multitask effectively and maintain attention to detail under pressure
• Knowledge of medical compliance and record-keeping practices is important
• Previous experience with scheduling and managing patient interactions is a plus

Candidates who are proficient in multiple languages are encouraged to apply for this role

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training