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Medical Front Desk Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Minneapolis

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a dedicated Medical Front Desk Specialist to join our healthcare team in Minneapolis, Minnesota. In this Contract to permanent position, you will play a crucial role in ensuring efficient front desk operations and providing exceptional service to patients and visitors. Your ability to manage administrative responsibilities and coordinate with clinical staff will be essential in maintaining smooth daily workflows.

Job Responsibility:

  • Welcome patients and visitors with professionalism and ensure a positive first impression
  • Oversee patient check-in and check-out procedures, ensuring accuracy and efficiency
  • Schedule, confirm, and adjust appointments using specialized practice management software
  • Verify insurance details and secure pre-authorizations when required
  • Handle payment transactions, including collecting co-pays and processing cash or credit payments
  • Update and maintain accurate records for patients while adhering to organizational compliance standards
  • Collaborate with clinical staff to streamline patient flow and enhance service delivery
  • Perform administrative duties such as filing, scanning, and data entry to support office operations

Requirements:

  • Proficiency in patient scheduling and appointment management systems
  • Strong knowledge of medical front office operations and receptionist responsibilities
  • Familiarity with patient check-in and check-out procedures
  • Understanding of basic medical terminology and its application
  • Experience working with dental and medical software, such as Dentrix
  • Ability to verify insurance eligibility and process authorizations accurately
  • Skilled in coordinating physician and procedure scheduling
  • Competence in handling administrative tasks with attention to detail
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 02, 2026

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