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Medical Front Desk Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Portland

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a dedicated Medical Front Desk Specialist to join our clients team on a contract basis in Portland, Oregon. In this role, you will be the first point of contact for patients and play a key role in ensuring smooth operations at the front desk of a medical facility. This position requires exceptional organizational skills, a friendly demeanor, and the ability to manage multiple tasks in a fast-paced environment.

Job Responsibility:

  • Greet and assist patients professionally as they arrive at the medical facility
  • Schedule patient appointments efficiently and ensure accurate data entry in the system
  • Manage patient check-in and check-out processes, ensuring all necessary documentation is completed
  • Handle incoming calls, respond to inquiries, and route calls to the appropriate departments
  • Maintain and update patient records in compliance with confidentiality and privacy policies
  • Collaborate with medical staff to coordinate patient care and address scheduling conflicts
  • Utilize Epic EMR software to manage appointments and patient information
  • Ensure the reception area is clean, organized, and welcoming for all visitors
  • Process payments, verify insurance information, and provide billing support as needed
  • Assist with general administrative tasks to support the smooth operation of the front office

Requirements:

  • Previous experience in a medical front office or receptionist role
  • Proficiency in scheduling patient appointments and managing front desk operations
  • Knowledge of basic medical terminology to communicate effectively with patients and staff
  • Familiarity with Epic EMR or similar electronic medical record systems
  • Strong organizational skills and attention to detail
  • Ability to handle sensitive information with confidentiality and professionalism
  • Excellent verbal and written communication skills
  • Customer-focused attitude with the ability to remain calm under pressure
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training

Additional Information:

Job Posted:
October 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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