Medical Front Desk Representative Job at Robert Half (Minneapolis)

Lead Receptionist

The Lead Receptionist serves as the operational lead of the front desk, balancin...

Location

United States , Brooklyn

Salary:

30.00 - 36.00 USD / Hour

Premium Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
3 – 5 years professional experience preferred
1 year experience in managerial/supervisory role preferred
Highly organized with a strong ability to manage people, time, and competing priorities
Ability to exercise sound judgement and discretion when analyzing and interpreting situations when problems arise, utilizing knowledge and skills, general precedents and practices.
Strong customer service skills
Excellent communication skills (verbal and written), communicating with diverse populations, including physicians, employees, patients, and families
Listening skills, empathy, and compassion
Effective collaborator and works well with others
Demonstrated ability to exhibit a calm, friendly, and professional demeanor, even in high-pressure, fast-paced situations.

Job Responsibility

Greet patients warmly and create a welcoming, professional environment that ensures an exceptional patient experience.
Coordinate patient flow to minimize wait times and optimize daily schedules.
Provide daily oversight of front desk operations, including scheduling, appointment confirmations, and handling patient inquiries.
Monitor front desk workflows and communication channels, including Teams chats, fax queues, email inboxes, and daily operational reports.
Conduct daily provider check-ins to address scheduling needs, patient flow concerns, and operational issues.
Adjust schedules as needed to support daily operations and communicate changes clearly with Front Desk (FD) and Call Center (CC) teams.
Step in as a Medical Receptionist in any department as needed to ensure uninterrupted operations.
Ensure compliance with practice policies, procedures, and HIPAA regulations.
Manage the day-to-day activities of the reception area, ensuring seamless workflow and operational efficiency.
Serve as the first-line escalation point for front desk staff, providers, and patients.

What we offer

Paid Time Off
Medical, Dental, Vision and Life coverage

Fulltime

Patient Services Representative

Robert Half is hiring a compassionate, detail‑accurate Patient Services Represen...

Location

United States , Escondido, CA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years in medical front office, call center, or patient access
Clear communicator with a service mindset and excellent phone etiquette
Knowledge of insurance verification, copays, and basic medical terminology
Bilingual (English/Spanish) strongly preferred for North County patient populations
HIPAA awareness
thrives in a fast, team‑centric clinic environment

Job Responsibility

Provide warm, professional front desk reception
verify IDs, insurance, and demographics
Manage multi‑provider scheduling, referrals, prior auth coordination, and wait‑list optimization
Handle check‑in/check‑out, copay collection, charges, and basic patient account questions
Update EMR records, scan documents, and maintain HIPAA‑compliant files
Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups
Educate patients on portal use, pre‑visit instructions, and post‑care steps
Resolve issues with empathy
escalate billing or clinical questions to the right team quickly
Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Access Representative

We are seeking a reliable and detail-oriented Patient Access Representative to s...

Location

United States , Tarzana

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in patient access, hospital registration, or medical front desk preferred
Ability to remain calm and focused in a fast-paced, high-volume environment
Strong data entry skills with high attention to detail
Excellent communication and customer service skills
Comfortable working with electronic health record systems
Flexibility to work varying shifts, including evenings, weekends, and holidays

Job Responsibility

Greet and check in patients upon arrival to the Emergency Department
Accurately collect and verify patient demographic and insurance information
Register patients in hospital systems in a timely and compliant manner
Communicate calmly and professionally with patients and families during high-stress situations
Collaborate closely with nursing and clinical staff to support patient flow
Maintain accurate documentation and update patient records in real time
Follow hospital policies, HIPAA regulations, and Emergency Department protocols

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Scheduling Representative

The Patient Service Representative Scheduling (PSR Scheduler) is an important me...

Location

United States , Westwood

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate
1 or more years direct customer service in a health care or contact center environment
Ability to read, write, speak, and understand English
High level of customer services skills focusing on problem resolution
Basic computer skills including Microsoft Excel, Word, Outlook and Teams
Ability to maintain patient confidentiality

Job Responsibility

Responds to a high-volume of incoming telephone calls
Schedule internal and external incoming department referrals
Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees
Assists patients in registering and canceling appointments
Accurately documents and routes calls to the proper departments as needed
Efficiently navigates medical records and ensure patient information is up-to-date and accurately entered in the correct location
Follows all regulatory and compliance standards
Follows documented protocols and guidelines
Responds to outgoing telephone calls and faxed materials
Communicates with the care team and supports staff on various patient issues

Parttime

New

Medical Receptionist

Under direction of the Office Manager, the Front Desk Receptionist essential dut...

Location

United States , Dawsonville

Salary:

Not provided

Aylo Health

Expiration Date

Until further notice

Requirements

High School graduate or equivalent required
1+ years of experience medical office receptionist experience
Medical Receptionist Certificate a plus
Regular and reliable attendance is an essential function of the position
Excellent communication skills
Computer literate with entry level working knowledge
Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
Duties require professional verbal and written communication skills
Ability to work independently or with a team
Professional appearance

Job Responsibility

Must provide excellent customer service for patients
practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly
determines purpose of visit and direct patients/clients/visitors
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Obtains revenue by recording and updating financial information
recording and collecting patient charges
controlling credit extended to patients
filing, collecting, and expediting third-party claims
Protects patients' rights by maintaining confidentiality of personal and financial information

What we offer

Medical, dental, and vision insurance
401K with company match
STD, LTD, Life Insurance
Paid Time Off and Paid Holidays

Parttime

Medical Receptionist

Under direction of the Office Manager, the Front Desk Receptionist essential dut...

Location

United States , Kennesaw

Salary:

Not provided

Aylo Health

Expiration Date

Until further notice

Requirements

High School graduate or equivalent required
1+ years of experience medical office receptionist experience
Medical Receptionist Certificate a plus
Regular and reliable attendance is an essential function of the position
Excellent communication skills
Computer literate with entry level working knowledge
Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
Duties require professional verbal and written communication skills
Ability to work independently or with a team
Professional appearance

Job Responsibility

Provide excellent customer/patient services via phone and in person
Welcome and greet patients/clients/visitors
Determine purpose of visit and direct patients/clients/visitors
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Obtain revenue by recording and updating financial information
recording and collecting patient charges
controlling credit extended to patients
filing, collecting, and expediting third-party claims
Protect patients' rights by maintaining confidentiality of personal and financial information
Keep patient appointments on schedule by notifying provider of patient's arrival

What we offer

Medical, dental, and vision insurance
Childcare assistance, up to $500 per month/child
401K with company match
STD, LTD, Life Insurance
Paid Time Off and Paid Holidays

Fulltime

Patient Service Representative Lead - Orthopedic Surgery

The Patient Service Representative Lead is responsible for supporting the superv...

Location

United States , Overland Park

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years experience in ambulatory/admitting/patient registration & pre-certification or 1 year experience combined with a completed Associates degree
Fluent English - Ability to read, write, speak and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer services skills focusing on problem resolution
Ability to maintain patient confidentiality

Job Responsibility

Role models the health system values in our daily interactions and inspire others to follow those established values
Has a positive presence in the practice
Assist in onboarding of staff as directed by clinic leadership
Execute developed department onboarding process, escalating barriers to leadership
Responsible and accountable for achieving organizational targets related to patient experience in appropriate domains
Routinely engages and solicits feedback from work unit employees
Effective verbal & written communications
Serves as a role model for correct workflow execution
Complete standard work observations at the direction of clinic leadership
Escalates to leadership and/or informatics team(s) enhancements/challenges to standard work

Fulltime

Patient Service Representative Lead - ENT

The Patient Service Representative Lead is responsible for supporting the superv...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years experience in ambulatory/admitting/patient registration & pre-certification or 1 year experience combined with a completed Associates degree
Fluent English - Ability to read, write, speak and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer services skills focusing on problem resolution
Ability to maintain patient confidentiality

Job Responsibility

Role models the health system values in our daily interactions and inspire others to follow those established values
Has a positive presence in the practice
Assist in onboarding of staff as directed by clinic leadership
Execute developed department onboarding process, escalating barriers to leadership
Responsible and accountable for achieving organizational targets related to patient experience in appropriate domains
Routinely engages and solicits feedback from work unit employees
Effective verbal & written communications
Serves as a role model for correct workflow execution
Complete standard work observations at the direction of clinic leadership
Escalates to leadership and/or informatics team(s) enhancements/challenges to standard work

Fulltime

Medical Front Desk Representative

Robert Half

Location:
United States , Minneapolis

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Medical Front Desk Representative

Lead Receptionist

Patient Services Representative

Patient Access Representative

Patient Scheduling Representative

Medical Receptionist

Medical Receptionist

Patient Service Representative Lead - Orthopedic Surgery

Patient Service Representative Lead - ENT

Medical Front Desk Representative

Robert Half

Location:United States , Minneapolis

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 11, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Medical Front Desk Representative

Lead Receptionist

Patient Services Representative

Patient Access Representative

Patient Scheduling Representative

Medical Receptionist

Medical Receptionist

Patient Service Representative Lead - Orthopedic Surgery

Patient Service Representative Lead - ENT

Location:
United States , Minneapolis

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
April 11, 2026