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We are seeking a friendly, organized, and detail-oriented Medical Front Desk Receptionist to join a busy healthcare practice in Minneapolis. In this role, you will be the first point of contact for patients, helping create a welcoming and efficient office experience. The ideal candidate has strong customer service skills, the ability to multitask in a fast-paced environment, and prior experience in a medical office setting.
Job Responsibility
Greet patients and visitors in a professional and courteous manner
Answer and route incoming phone calls
Schedule, confirm, and update patient appointments
Verify patient information, insurance, and demographics
Check patients in and out accurately
Collect copays and process payments
Maintain patient records and ensure documentation is complete
Coordinate with clinical staff to support daily office operations
Handle general administrative duties such as filing, scanning, and data entry
Requirements
High school diploma or equivalent required
1+ years of receptionist, front desk, or administrative experience, preferably in a medical or healthcare setting
Familiarity with medical terminology, insurance verification, and electronic health records is preferred
Strong communication and interpersonal skills
Proficient in Microsoft Office and scheduling systems
Ability to manage multiple priorities with accuracy and professionalism