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Medical Front Desk Receptionist

United States, Minneapolis · Job Posted June 28, 2026
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Job Description

We are seeking a friendly, organized, and detail-oriented Medical Front Desk Receptionist to join a busy healthcare practice in Minneapolis. In this role, you will be the first point of contact for patients, helping create a welcoming and efficient office experience. The ideal candidate has strong customer service skills, the ability to multitask in a fast-paced environment, and prior experience in a medical office setting.

Job Responsibility

  • Greet patients and visitors in a professional and courteous manner
  • Answer and route incoming phone calls
  • Schedule, confirm, and update patient appointments
  • Verify patient information, insurance, and demographics
  • Check patients in and out accurately
  • Collect copays and process payments
  • Maintain patient records and ensure documentation is complete
  • Coordinate with clinical staff to support daily office operations
  • Handle general administrative duties such as filing, scanning, and data entry

Requirements

  • High school diploma or equivalent required
  • 1+ years of receptionist, front desk, or administrative experience, preferably in a medical or healthcare setting
  • Familiarity with medical terminology, insurance verification, and electronic health records is preferred
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office and scheduling systems
  • Ability to manage multiple priorities with accuracy and professionalism

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • free online training

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