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Medical Front Desk Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Emeryville

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join our fast-paced front desk team and play a critical role in supporting our growing office! This position involves scheduling appointments, managing patient interactions, and assisting with day-to-day office operations while maintaining professionalism and a patient-centered focus.

Job Responsibility:

  • Schedule and coordinate appointments for 15 healthcare providers using Nextech software across in-person, phone, and online platforms
  • Operate a multi-line phone system, responding promptly to inquiries and directing calls as needed
  • Handle cash payments, conduct patient pre-screening, and ensure transactions are processed accurately
  • Work closely with providers to ensure scheduling accuracy and proper billing procedures
  • Maintain and update medical records while adhering to HIPAA standards for confidentiality and security
  • Multitask effectively to provide exceptional service and contribute to a positive experience for all patients
  • Monitor and stock supplies to ensure the office operates efficiently

Requirements:

  • High school diploma or equivalent
  • Previous experience in a medical or fast-paced environment is preferred
  • Knowledge of Nextech software is a plus
  • Bilingual candidates are encouraged to apply
  • Strong customer service skills are essential and foundational to the role

Nice to have:

  • Knowledge of Nextech software
  • Bilingual candidates
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
June 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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