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Medical Front Desk Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Santa Monica

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A Healthcare Company is seeking a Medical Front Desk Coordinator to join its team. The Front Desk Coordinator will be the first point of contact for patients, managing check-ins, scheduling appointments, handling phone inquiries, and providing exceptional customer service. Strong organizational skills, attention to detail, and proficiency with patient scheduling and insurance processes are essential. Along with performing front desk responsibilities, you will play a crucial role in assisting the physician with calendar management and coordinating travel arrangements.

Job Responsibility:

  • Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment
  • Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services
  • Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred)
  • Process payments and collect co-pays efficiently using the practice's payment procedures
  • Ensure the reception area is clean, organized, and fully stocked with supplies
  • Manage the physician’s schedule, ensuring timely appointments and optimizing operational efficiencies
  • Organize and prioritize meetings and calls for internal and external communications
  • Collaborate with the medical office administrator to minimize scheduling conflicts
  • Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation
  • Prepare itineraries that align with clinic schedules, conferences, or commitments
  • Handle last-minute changes and cancellations promptly and effectively

Requirements:

  • High school diploma or equivalent
  • additional certifications in medical office administration or related fields are preferred
  • Prior experience in a healthcare or dermatology setting is highly desirable
  • Proficiency in scheduling tools, travel booking systems, and electronic medical records (Epic, Cerner, etc.)
  • Strong communication and interpersonal skills to work effectively with patients, staff, and vendors
  • Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Workday is a plus
  • Experience handling travel logistics for professionals
  • Knowledge of dermatology terminology and treatments
  • Certified Professional Coder (CPC) certification is considered a plus

Nice to have:

  • Experience or familiarity with dermatology practices or medical spas is highly valued
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Workday is a plus
  • Experience handling travel logistics for professionals
  • Knowledge of dermatology terminology and treatments
  • Certified Professional Coder (CPC) certification is considered a plus
What we offer:
  • Medical, Dental and Vision Insurance
  • 401K Retirement
  • Sick Time Off
  • Tuition Reimbursement

Additional Information:

Job Posted:
February 20, 2026

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