Medical Front Desk Coordinator Job at Robert Half (Glen Burnie)

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies.

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Parttime

Receptionist / Front Desk Coordinator – Medical Office

First impressions matter, especially in healthcare environments where profession...

Location

United States , Vista

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous receptionist or front desk experience preferred
Experience with billing or administrative support in a medical setting is a plus
Strong interpersonal and communication skills
Ability to manage multiple tasks in a fast-paced office environment
Basic proficiency in Microsoft Office and office management systems

Job Responsibility

Greet patients and manage front desk reception area
Answer and route incoming phone calls
Schedule appointments and coordinate patient visits
Assist with billing documentation and payment processing
Maintain patient records and administrative documentation
Support the medical office with general administrative tasks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan