Medical Front Desk Coordinator Job at Robert Half (Seattle)

Medical Front Desk Specialist

This role is crucial to our healthcare team, with responsibilities ranging from ...

Location

United States , Windham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in answering and managing inbound calls, providing information, and redirecting calls as necessary
Ability to handle billing functions, including processing payments and maintaining financial records
Familiarity with creating and interpreting charts and graphs, ideally in a medical context
Experience checking in patients, managing appointments, and updating patient records
Strong communication skills to answer patient queries effectively and professionally
Knowledge of medical terminology and procedures is beneficial
High level of organization and attention to detail
Ability to maintain patient confidentiality and adhere to HIPAA guidelines
Proficiency in using medical software systems for scheduling and record keeping
Previous experience in a medical front desk role is preferred

Job Responsibility

Provide a warm, detail oriented welcome to patients upon their arrival at the clinic
Handle incoming calls, providing information or directing them to the appropriate departments or personnel
Manage the scheduling and confirmation of patient appointments, while keeping the calendar updated and notifying patients of their upcoming appointments
Gather and input patient information accurately, including personal details, insurance details, and medical history
Maintain and manage patient files and records in accordance with HIPAA regulations, ensuring they are updated, organized, and confidential
Verify patient insurance information and liaise with insurance companies for approval of services or procedures as needed
Process and manage patient payments, including issuing receipts for co-pays, deductibles, and outstanding balances
Facilitate effective communication with doctors, nurses, and other healthcare professionals to ensure coordinated patient care and appointment scheduling
Prepare and dispatch appointment reminders, patient forms, or follow-up letters as necessary
Oversee office supplies, ensuring necessary materials are available and properly stocked

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies.

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Parttime

Front Desk Medical Receptionist

We are seeking a polished, professional, and highly organized Front Desk Medical...

Location

United States , Beverly Hills

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical front desk or receptionist role preferred
Strong background in medical scheduling and data entry
Familiarity with common medical software platforms
Proficiency with Microsoft Office, including Excel
Excellent communication and interpersonal skills
Professional appearance and demeanor
Ability to multitask and remain detail-oriented in a high-volume setting

Job Responsibility

Greet and direct patients in a courteous, professional manner
Schedule appointments, confirm visits, and manage provider calendars
Handle pre- and post-operative data entry, documentation, and patient flow coordination
Provide clear client/patient direction before and after procedures
Maintain accurate patient records and update medical systems
Answer multi-line phones and manage incoming inquiries
Coordinate with clinical staff to ensure smooth daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Front Desk Coordinator

We are looking for a detail-oriented and organized Front Desk Coordinator to joi...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in receptionist or front desk roles is required
Proficiency in managing multi-line phone systems and switchboard operations
Strong customer service skills with the ability to handle inquiries and complaints in a detail-oriented manner
Familiarity with medical front office procedures and practices
Proficient in using Microsoft Office applications, including Word, Excel, and Outlook
Excellent organizational and time management skills to handle multiple tasks efficiently
Ability to maintain a welcoming and detail-oriented demeanor at all times
Strong communication skills, both written and verbal, to interact effectively with clients and team members

Job Responsibility

Greet visitors and clients warmly and assist them with inquiries or directions
Manage a multi-line phone system, answering inbound calls promptly and courteously
Coordinate concierge services to meet the needs of guests and staff
Perform filing and maintain accurate records to ensure efficient document management
Provide support in medical front office tasks, including scheduling and patient coordination
Maintain the front desk area, ensuring it is organized and welcoming
Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence
Handle switchboard operations effectively, managing calls across multiple lines
Deliver outstanding customer service by addressing concerns and resolving issues promptly
Assist with general administrative tasks as needed to support overall operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan