Medical Front Desk Coordinator Job at Robert Half (Bel Air)

Medical Front Desk Specialist

This role is crucial to our healthcare team, with responsibilities ranging from ...

Location

United States , Windham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in answering and managing inbound calls, providing information, and redirecting calls as necessary
Ability to handle billing functions, including processing payments and maintaining financial records
Familiarity with creating and interpreting charts and graphs, ideally in a medical context
Experience checking in patients, managing appointments, and updating patient records
Strong communication skills to answer patient queries effectively and professionally
Knowledge of medical terminology and procedures is beneficial
High level of organization and attention to detail
Ability to maintain patient confidentiality and adhere to HIPAA guidelines
Proficiency in using medical software systems for scheduling and record keeping
Previous experience in a medical front desk role is preferred

Job Responsibility

Provide a warm, detail oriented welcome to patients upon their arrival at the clinic
Handle incoming calls, providing information or directing them to the appropriate departments or personnel
Manage the scheduling and confirmation of patient appointments, while keeping the calendar updated and notifying patients of their upcoming appointments
Gather and input patient information accurately, including personal details, insurance details, and medical history
Maintain and manage patient files and records in accordance with HIPAA regulations, ensuring they are updated, organized, and confidential
Verify patient insurance information and liaise with insurance companies for approval of services or procedures as needed
Process and manage patient payments, including issuing receipts for co-pays, deductibles, and outstanding balances
Facilitate effective communication with doctors, nurses, and other healthcare professionals to ensure coordinated patient care and appointment scheduling
Prepare and dispatch appointment reminders, patient forms, or follow-up letters as necessary
Oversee office supplies, ensuring necessary materials are available and properly stocked

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies.

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Parttime