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Medical Front Desk / Billing Clerk

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Portland

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a proactive and detail-oriented Medical Front Desk / Billing Clerk to join a growing healthcare team in Portland, Maine. This position offers excellent growth opportunities, including potential advancement to Office Manager, and a four-day workweek with Fridays off. The role requires someone who is eager to learn, has strong administrative and customer service skills, and thrives in a fast-paced medical office environment.

Job Responsibility:

  • Manage front desk operations, including greeting patients, scheduling appointments, and handling inquiries
  • Perform medical billing tasks, including insurance claims processing and payment tracking
  • Maintain accurate patient records and ensure confidentiality of sensitive information
  • Collaborate with healthcare staff to ensure smooth office workflows and patient satisfaction
  • Address customer service needs by responding to patient questions and resolving issues promptly
  • Utilize computer systems effectively for scheduling, billing, and record-keeping
  • Assist with administrative tasks, such as filing, data entry, and correspondence
  • Support office efficiency by identifying areas for improvement and implementing solutions
  • Provide courteous phone etiquette when answering calls and directing them appropriately

Requirements:

  • Minimum of 1 year experience in a medical, dental, or administrative office role
  • Strong computer skills and proficiency in office software
  • Excellent communication and customer service abilities
  • Familiarity with medical billing, insurance processes, or patient services is a plus
  • Motivated and eager to learn new skills
  • Stable work history demonstrating reliability and consistency
  • Ability to maintain confidentiality and manage sensitive information responsibly

Nice to have:

Familiarity with medical billing, insurance processes, or patient services is a plus

What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan

Additional Information:

Job Posted:
August 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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