Medical Front Desk Associate Job at Robert Half (Davenport)

New

Medical Front Desk Specialist

We are looking for a Medical Front Desk Specialist to support daily front office...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate degree in administration or a related field preferred, along with at least 5 years of relevant front office or administrative experience
Demonstrated background in medical reception, patient scheduling, office coordination, or similar administrative support functions
Strong working knowledge of Microsoft Office applications and comfort using EMR or electronic medical records systems
Solid understanding of medical terminology, patient service practices, and front desk procedures in a healthcare setting
Excellent verbal and written communication skills with the ability to interact effectively with patients, visitors, and staff at all levels
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy, a detail-oriented approach, and attention to detail
High level of integrity, flexibility, teamwork, and respect for confidential information
Compassionate and service-oriented approach with a dependable work ethic and a detail-oriented presence in an on-site office setting

Job Responsibility

Welcome patients, guests, and vendors in a courteous manner, determine their needs, and guide them to the appropriate staff or location
Answer and route a high volume of internal and external phone calls, providing accurate information and ensuring timely follow-up when needed
Support front desk workflows such as patient check-in, appointment coordination, visitor assistance, and upkeep of reception processes
Prepare, update, and organize correspondence, reports, presentations, and other office materials using standard business software
Maintain filing systems, records, and reference documents while ensuring information is accessible, accurate, and handled confidentially
Coordinate meetings and office activities, including scheduling, logistics, and communication with internal team members and external contacts
Assist with general administrative operations such as supply ordering, record maintenance, basic bookkeeping tasks, and office equipment support
Review routine office procedures, identify opportunities to improve efficiency, and contribute to special projects or additional assignments as needed
Handle protected health information in accordance with privacy standards, organizational policies, and applicable federal and state regulations

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Patient Portal and Technical Support Service Desk Associate

We are seeking a Patient Portal and Technical Support Service Desk Associate to ...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bilingual (speaking & writing)
1 to 3 years of customer service, preferably in a contact center environment or medical environment
1 to 3 years of experience analyzing and solving customer problems
Ability to communicate technical information clearly to non-technical users
Strong organizational skills and attention to detail
High school diploma or equivalent required

Job Responsibility

Respond to incoming Patient Portal and Technical Support Service Desk calls
Provide professional and high-quality customer service to patients and users through adherence to scripts, workflows and in compliance with corporate policies and procedures
Provide front-line technical support for all patients and users
Escalate complex technical and application issues to the appropriate teams when necessary
Identify and suggest possible improvements to patient experience and deliver exceptional customer service to all callers
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Have a working cell phone for manager communication and Two-Factor Authentication

What we offer

Full comprehensive benefits package that starts from your first day of employment

Fulltime

Patient Portal and Technical Support Service Desk Associate

The Patient Portal and Technical Support Service Desk Associate role involves pr...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bilingual (speaking & writing)
1 to 3 years of customer service, preferably in a contact center environment or medical environment
1 to 3 years of experience analyzing and solving customer problems
Ability to communicate technical information clearly to non-technical users
Strong organizational skills and attention to detail
High school diploma or equivalent required

Job Responsibility

Respond to incoming Patient Portal and Technical Support Service Desk calls
Provide professional and high-quality customer service to patients and users
Provide front-line technical support for all patients and users
Escalate complex technical and application issues to the appropriate teams when necessary
Identify and suggest possible improvements to patient experience and deliver exceptional customer service to all callers
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Have a working cell phone for manager communication and Two-Factor Authentication

What we offer

full comprehensive benefits package that starts from your first day of employment

Fulltime

Patient Portal and Technical Support Service Desk Associate

The Patient Portal and Technical Support Service Desk Associate role involves pr...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bilingual (speaking & writing)
1 to 3 years of customer service, preferably in a contact center environment or medical environment
1 to 3 years of experience analyzing and solving customer problems
Ability to communicate technical information clearly to non-technical users
Strong organizational skills and attention to detail
High school diploma or equivalent required

Job Responsibility

Respond to incoming Patient Portal and Technical Support Service Desk calls
Provide professional and high-quality customer service to patients and users through adherence to scripts, workflows and in compliance with corporate policies and procedures
Provide front-line technical support for all patients and users
Escalate complex technical and application issues to the appropriate teams when necessary
Identify and suggest possible improvements to patient experience and deliver exceptional customer service to all callers
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Have a working cell phone for manager communication and Two-Factor Authentication

What we offer

full comprehensive benefits package that starts from your first day of employment

Fulltime

Medical Research Associate

Medical Research Associate - Full Time - Monday - Friday - Salt Lake City, Utah ...

Location

United States , Salt Lake City

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

Read, write, and speak English
fluent in host country language required
High School Diploma or G.E.D. required
Undergraduate degree in a clinical, health-related area and/or minimum 1 year of equivalent work experience with similar position
1+ years work experience in a medical or clinical field preferred
Basic Life Support (BLS)/Phlebotomist Certification preferred
Medical Assistant, Certified Nursing Assistant, Certified Medication Aide, Telemetry Technician, or Laboratory Technician preferred

Job Responsibility

Meet/greet clinical research volunteers as they come into the clinic
Check vitals (height, weight, blood pressure, BMI)
Ensure study participants are healthy enough to participate in the clinical trial according the protocol
Perform basic medical procedures according to protocol for specified study participants, including but not limited to informed consent, vital signs, Height/Weight/BMI measurements, meals, water fast, phlebotomy (straight stick/draw from IV catheters), finger stick blood sugar, ECGs, UA, UDS, urine collection, fecal collection, pulse oximetry, AE/ConMed assessment, obtain medical history and assists with Investigational Product accountability
Ensure all study activities/procedures (during screening and clinical procedures) are completed on schedule and in accordance with the protocol, the FDA and the IRB requirements
Perform non-medical activities such as distribution of scrubs, locks, DVDs, movies, games, front desk tasks (screening centre) etc
Monitor subject safety
Report equipment malfunctions and may assist with specified equipment maintenance and stocking of supplies
Perform general housekeeping duties as needed, including cleaning and making dorm beds, wiping down bedside tables, organizing subject resting and entertainment areas, cleaning screening exam rooms, etc
Assist with study setup activities and perform check-in and check-out activities

What we offer

Comprehensive and competitive total reward package
Excellent level of base pay
Wide range of variable pay and recognition programs
Best in class employee benefits
Supportive policies
Wellbeing initiatives tailored to support you and your family at all stages of your career
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals

Fulltime

Patient Care Technician

WellNow Urgent Care takes pride in creating an environment filled with meaningfu...

Location

United States of America , Auburn

Salary:

19.00 USD / Hour

WellNow Urgent Care

Expiration Date

Until further notice

Requirements

1+ years’ experience in a Patient Care Tech role or equivalent preferred
Ability to identify equipment problems and correcting or notifying team leader
Ability to apply written instructions and standardized work practices
Ability to establish and maintain effective relationships with staff, patients, and families
Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
Computer knowledge and skills, must be able to register patients on the computer in a timely manner
Up-to-date on injections, and provide documentation, as per OSHA guidelines
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices

Job Responsibility

Responsible for taking patient history and obtaining vital signs
Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order

What we offer

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your immediate family members
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity

Fulltime

Patient Care Technician

WellNow Urgent Care takes pride in creating an environment filled with meaningfu...

Location

United States of America , Fulton

Salary:

19.00 USD / Hour

WellNow Urgent Care

Expiration Date

Until further notice

Requirements

1+ years’ experience in a Patient Care Tech role or equivalent preferred
Ability to identify equipment problems and correcting or notifying team leader
Ability to apply written instructions and standardized work practices
Ability to establish and maintain effective relationships with staff, patients, and families
Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients
Computer knowledge and skills, must be able to register patients on the computer in a timely manner
Up-to-date on injections, and provide documentation, as per OSHA guidelines
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices

Job Responsibility

Responsible for taking patient history and obtaining vital signs
Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order

What we offer

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match
Free urgent care visits for you and your immediate family members
Scrubs provided
Opportunities for promotional growth
Monthly bonus based on performance and productivity

Fulltime

Office Specialist I

Baptist Medical Center is hiring an Office Specialist I for the Behavioral Healt...

Location

United States , Jacksonville Beach

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

1-2 years Front Desk Experience
Experience working in a Medical Office
High School Diploma (required)
Associate of Arts/Science (preferred)
Driver's License - DMV

Job Responsibility

Providing business services for patients and the healthcare system
Ensuring accurate patient registration
Posting patient charges and payments
Operating a multi-line phone system while maintaining telephone protocols
Assisting patients as needed

What we offer

Up to $1,000 Sign-On Bonus

Fulltime

Select Country

Medical Front Desk Associate

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?