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A Hospital in Los Angeles is seeking a Medical EOB Reviewer to support our healthcare revenue cycle team. This Medical EOB Reviewer role is ideal for someone who understands medical billing workflows and can confidently evaluate Explanation of Benefits documents, payment activity, and claim-related paperwork. The Medical EOB Reviewer will help keep billing operations organized, respond to questions from patients and payors, and ensure supporting documentation is handled accurately and on time. Must be bilingual in Spanish.
Job Responsibility
Examine Explanation of Benefits documents to confirm billing accuracy, identify discrepancies, and support compliance with healthcare reimbursement guidelines
Manage incoming mail by opening, sorting, and routing EOBs, payments, and related correspondence to the appropriate workflow
Log and organize live checks received from insurance payors with a high level of accuracy and attention to detail
Obtain authorizations from carriers or provider offices when additional approval is needed to move billing activity forward
Address questions from patients, providers, insurance representatives, and internal teams regarding charges, payments, and EOB-related items
Compile and submit supporting records required for claims follow-up, billing review, appeals, or other reimbursement activities
Maintain clear and organized documentation of reviewed EOBs, authorizations, payment records, and submitted materials
Partner with billing, collections, and medical records staff to investigate issues, resolve variances, and keep accounts progressing appropriately
Requirements
Prior experience in medical billing, hospital billing, collections, or a closely related healthcare revenue cycle role
Working knowledge of Explanation of Benefits review, payment posting processes, and insurance reimbursement practices
Familiarity with handling denials, supporting appeals, and researching claim discrepancies
Ability to interpret medical billing details accurately and manage documentation with strong attention to detail
Effective written and verbal communication skills for interacting with patients, payors, providers, and internal departments
Strong organizational skills with the ability to manage mail, payment records, and claim-related paperwork efficiently
Proficiency in maintaining accurate records and meeting deadlines in a fast-paced healthcare environment