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Medical Education Administrative Officer

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Cumbria, Northumberland, Tyne and Wear NHS...

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Location:
United Kingdom , Newcastle

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

24937.00 - 26598.00 GBP / Year
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Job Description:

We are seeking a Medical Education Administrative Officer to join the Medical Education team based at St Nicholas Hospital, Newcastle. This key role is responsible for ensuring high standard and efficient administrative support for Postgraduate Resident Doctors. The successful applicant will have excellent customer service experience, excellent organisational and communication skills, experience of taking responsibility for managing own workload and meeting deadlines, able to work under pressure and maintain customer service focus in a fast-paced environment with changing priorities, and experience of team working to achieve objectives. A good working knowledge of Microsoft Office applications and ability to learn new IT skills as required. Are you organised with a keen eye for detail, if so then this exciting opportunity may be just what you're looking for! The postholder is expected to be office based. With agreement, there will be some flexibility with arrangements after 1 year and upon demonstration that work is being carried out to the required standard.

Job Responsibility:

  • Assisting in the provision of high level administrative support and coordination for the delivery of postgraduate teaching north of Tyne
  • Working closely with Medical Education Administrator, Medical Education Lead, Medical Education Manager, Medical Education team, Simulation & Education Development Leads, Teaching Fellows and Resident Doctors to deliver postgraduate education
  • Assisting with the training delivery of postgraduate trainee development programme courses
  • Supporting planning and organisation of Resident Doctor's inductions
  • Assisting with the organisation of North Tyneside & Newcastle postgraduate weekly teaching
  • Compiling teaching attendance records, issuing certificates, and collecting feedback for postgraduate teaching events
  • Issuing requests for IT accounts for all grades of resident doctors
  • Requesting lone working devices, supporting queries and non-usage
  • Providing admin support for simulation events by assisting with set up, timing and role players
  • Assisting with arranging mid point review meetings between trainee doctors and college tutors
  • Supporting the management of trainee Balint groups
  • Providing a reception service for Medical Education and managing visitors and registers
  • Providing logistical and technical support to presenters and ensuring equipment works
  • Taking internal room bookings, liaising with speakers and creating links, where required
  • Monitoring and ordering stock
  • Attending key postgraduate meetings and providing meeting support, when needed

Requirements:

  • English and Maths GCSE A-C or equivalent level
  • Word-processing skills at Level 3 (OCR/RSA Level 3) or equivalent qualification(s) in relevant subjects or equivalent level of knowledge
  • Capable of working with confidential and sensitive information
  • Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
  • Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
  • Ability to work alone with minimal supervision and manage own time and workload effectively
  • Sound knowledge of Medical Education
  • Excellent customer service experience including handling queries, complaints, and sensitive information
  • Experience of team working to achieve deadlines and objectives
  • Experience of taking responsibility for managing workload and meeting deadlines
  • Excellent organisational skills

Nice to have:

Awareness of medical education

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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