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We are seeking a Medical Education Administrative Officer (South) to join the Medical Education team based at Hopewood Park, Sunderland on a fixed term basis for 12 months. This key role is responsible for ensuring a high standard and efficient administrative support for undergraduate medical students. The postholder will work within the Medical Education Team. This team works closely with Universities and NHS England (NHSE) to oversee the high-quality education and training of undergraduate medical students and postgraduate trainee doctors.
Job Responsibility:
Assisting in providing high level administrative support and coordination for the delivery of the undergraduate teaching for University Students
Working closely with the Medical Education Administrator, Director of Undergraduate Clinical Studies, Base Unit Leads, university staff and consultant teachers to plan and deliver the MBBS curriculum
Liaising with the clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner
Ensuring timetables and resources are accurately uploaded onto the University platforms
Working with clinical colleagues to support the development and innovative practice in delivery of teaching
Leading on the administrative co-ordination and delivery of the formal teaching programme and clinical placements for fourth year medical students
Supporting medical students and CNTW clinical teachers with use of the Medical Schools portfolio system
Providing administration support for undergraduate placements including but not limited to Year 1 Visits, Year 2 Consolidated Clinical Skills Visits, Student Selected Components, Electives and Work Experience
Providing administration support for undergraduate placements including but not limited to Student Selected Components, Physician Associates, Electives and Work Experience
Support for PIIG meetings as required by the Associate Medical Director (Undergraduate)
Room bookings, liaising with speakers, inputting data on relevant databases, ordering stationery and catering, and setting up rooms for teaching
Providing logistical and technical support to presenters and will provide a reception service for the department
Working with the Quality & Safety Lead to ensure all necessary data and information is readily available and any resulting actions are taken forward
Attendance at key Undergraduate meetings
Responsible for minute taking where necessary
Requirements:
English and Maths GCSE A-C or equivalent level
Word-processing skills at Level 3 (OCR/RSA Level 3) or equivalent qualification(s) in relevant subjects or equivalent level of knowledge
Capable of working with confidential and sensitive information
Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
Ability to work alone with minimal supervision and manage own time and workload effectively
Sound knowledge of Medical Education
Excellent customer service experience including handling queries, complaints, and sensitive information
Experience of team working to achieve deadlines and objectives
Experience of taking responsibility for managing workload and meeting deadlines