Medical Education Administrative Officer

• Assisting in the provision of high level administrative support and coordination for the delivery of postgraduate teaching north of Tyne
• Working closely with Medical Education Administrator, Medical Education Lead, Medical Education Manager, Medical Education team, Simulation & Education Development Leads, Teaching Fellows and Resident Doctors to deliver postgraduate education
• Assisting with the training delivery of postgraduate trainee development programme courses
• Supporting planning and organisation of Resident Doctor's inductions
• Assisting with the organisation of North Tyneside & Newcastle postgraduate weekly teaching
• Compiling teaching attendance records, issuing certificates, and collecting feedback for postgraduate teaching events
• Issuing requests for IT accounts for all grades of resident doctors
• Requesting lone working devices, supporting queries and non-usage
• Providing admin support for simulation events by assisting with set up, timing and role players
• Assisting with arranging mid point review meetings between trainee doctors and college tutors
• Supporting the management of trainee Balint groups
• Providing a reception service for Medical Education and managing visitors and registers
• Providing logistical and technical support to presenters and ensuring equipment works
• Taking internal room bookings, liaising with speakers and creating links, where required
• Monitoring and ordering stock
• Attending key postgraduate meetings and providing meeting support, when needed

• English and Maths GCSE A-C or equivalent level
• Word-processing skills at Level 3 (OCR/RSA Level 3) or equivalent qualification(s) in relevant subjects or equivalent level of knowledge
• Capable of working with confidential and sensitive information
• Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
• Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
• Ability to work alone with minimal supervision and manage own time and workload effectively
• Capable of working with confidential and sensitive information
• Sound knowledge of Medical Education
• Excellent customer service experience including handling queries, complaints, and sensitive information
• Experience of team working to achieve deadlines and objectives
• Experience of taking responsibility for managing workload and meeting deadlines
• Excellent organisational skills

Awareness of medical education