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Direct, lead and provide professional oversight for medical management activities related to utilization management, case management, disease management, and quality management activities. Support collaborative relationships with physicians and hospitals to achieve mutually acceptable business goals and to ensure that medical policies, procedures and the activities/actions of the division on behalf of the corporation are consistent with the standards of good medical practice in the community.
Job Responsibility:
Direct, lead and provide professional oversight for medical management activities related to utilization management, case management, disease management, and quality management activities
Provide direction, support and medical expertise and oversight to areas within the Health Services Division such including utilization management, quality management, case management, medical claims review, and pharmacy management
Provide consultative services throughout the corporation
Communicate with customers regarding their difficult and costly cases
Seek to improve department/division efficiency through effective use of information system tools
Review, and implement medical policies and other medical decision-making policies or procedures
Represent BCBSAZ at professional organizations and acts as liaison with individual health care professionals
Provide professional oversight for the various clinical peer committees
Participate in the appeals and grievance processes
Provide written information to members and providers
Work to ensure productive relationships with all customers, employers, members, and providers
Provide leadership to staff and other professionals through clinical excellence, professional behavior and innovative thinking
Monitor quality performance measures, develop and maintain effective workflows
Identify opportunities to achieve administrative efficiencies while maintaining service
Maintain effective working relationships to ensure teamwork in achieving corporate goals
Contribute to departmental and cross-functional teams to achieve BCBSAZ goals
Coordinate activities between multiple divisions to achieve desired results
Perform all other duties as assigned
Requirements:
3 years of experience in a clinical setting
1 year of experience in physician leadership role, including quality review, utilization review and other managed care functions
Medical Degree
Active, current, and unrestricted license to practice medicine in the State of Arizona (a state in the United States)