Medical Customer Service Specialist Job at Robert Half (Indianapolis)

Customer Service Specialist

We are looking for a dedicated Customer Service Specialist to join our team in B...

Location

United States , Bergen County

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of three years of experience in a healthcare or medical office setting
strong verbal and written communication skills, with bilingual proficiency highly preferred
ability to manage multiple tasks with excellent attention to detail
detail-oriented approach with a focus on providing solutions and maintaining customer satisfaction
quick learner who can adapt to new software systems and tools
knowledge of orthopedics or related healthcare fields is beneficial
proven ability to handle customer inquiries in a call center or similar environment

Job Responsibility

Process customer orders accurately, including entering insurance information and recommending suitable products
coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment
maintain detailed and organized documentation, including patient records and related files
address customer concerns and troubleshoot issues, escalating complex problems as necessary
perform general administrative tasks and provide clerical support to the team
apply knowledge of healthcare processes and terminology to address customer needs effectively
ensure consistent and attentive communication with customers via phone, email, and other channels
collaborate with cross-functional teams to improve customer service procedures and workflows
stay updated on company systems and tools to deliver accurate and timely assistance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Medical Billing Specialist

We are seeking a Medical Billing Specialist to join our team in the Healthcare i...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a patient-centered approach
Proficiency in data entry tasks, with a focus on accuracy and efficiency
Experience with numeric data entry, demonstrating high levels of precision
Ability to handle high-volume data entry tasks without compromising on quality
Proven track record of performing data entry tasks in a fast-paced environment
Knowledge and experience in medical billing procedures
Familiarity with insurance verifications, ensuring proper patient coverage
Expertise in medical insurance verification, confirming the validity and applicability of patients' insurance policies

Job Responsibility

Administer accurate and timely processing of patient accounts
Verify and secure correct insurance benefits for patients
Confirm waiver coverage for patient accounts
Validate the accuracy of patient information within accounts
Identify what items are covered by payors and coordinate benefits accordingly
Monitor patient accounts and take necessary actions
Utilize customer service skills to resolve patient inquiries
Carry out high-volume data entry tasks
Perform insurance verifications for medical purposes
Leverage general computer knowledge, specifically Microsoft Outlook and Teams, for data entry and communication purposes

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Medical Billing Specialist

We are seeking a Medical Billing Specialist to join our team in the Healthcare i...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a patient-centered approach
Proficiency in data entry tasks, with a focus on accuracy and efficiency
Experience with numeric data entry, demonstrating high levels of precision
Ability to handle high-volume data entry tasks without compromising on quality
Proven track record of performing data entry tasks in a fast-paced environment
Knowledge and experience in medical billing procedures
Familiarity with insurance verifications, ensuring proper patient coverage
Expertise in medical insurance verification, confirming the validity and applicability of patients' insurance policies

Job Responsibility

Administer accurate and timely processing of patient accounts
Verify and secure correct insurance benefits for patients
Confirm waiver coverage for patient accounts
Validate the accuracy of patient information within accounts
Identify what items are covered by payors and coordinate benefits accordingly
Monitor patient accounts and take necessary actions
Utilize customer service skills to resolve patient inquiries
Carry out high-volume data entry tasks
Perform insurance verifications for medical purposes
Leverage general computer knowledge, specifically Microsoft Outlook and Teams, for data entry and communication purposes

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Medical Records Specialist

We are seeking a Medical Records Specialist to join a small, tight-knit team in ...

Location

United States , Evanston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Medical Records / Healthcare Clerical Experience (1.5 – 2 years minimum)
Experience with MedHost EMR (Experience with Epic, Cerner, or Meditech is a plus) preferred
Ability to follow strict scanning and data entry procedures
Strong customer service skills to interact with clinics, insurance companies, and internal teams
Excellent organizational and communication skills
Ability to work independently and adapt to fast-paced environments

Job Responsibility

Walk hospital floors to retrieve and transport medical records
Scan, index, and quality check documents within the MedHost EMR system at a desk-based workstation
Make outbound calls to clinics and insurance companies to track down missing records
Ensure accuracy by conducting quality checks before and after scanning documents
Maintain fast-paced workflow and operate under pressure when needed
Lift up to 50 lbs and be on your feet for extended periods if necessary

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Medical Front Desk Specialist

This role is crucial to our healthcare team, with responsibilities ranging from ...

Location

United States , Windham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in answering and managing inbound calls, providing information, and redirecting calls as necessary
Ability to handle billing functions, including processing payments and maintaining financial records
Familiarity with creating and interpreting charts and graphs, ideally in a medical context
Experience checking in patients, managing appointments, and updating patient records
Strong communication skills to answer patient queries effectively and professionally
Knowledge of medical terminology and procedures is beneficial
High level of organization and attention to detail
Ability to maintain patient confidentiality and adhere to HIPAA guidelines
Proficiency in using medical software systems for scheduling and record keeping
Previous experience in a medical front desk role is preferred

Job Responsibility

Provide a warm, detail oriented welcome to patients upon their arrival at the clinic
Handle incoming calls, providing information or directing them to the appropriate departments or personnel
Manage the scheduling and confirmation of patient appointments, while keeping the calendar updated and notifying patients of their upcoming appointments
Gather and input patient information accurately, including personal details, insurance details, and medical history
Maintain and manage patient files and records in accordance with HIPAA regulations, ensuring they are updated, organized, and confidential
Verify patient insurance information and liaise with insurance companies for approval of services or procedures as needed
Process and manage patient payments, including issuing receipts for co-pays, deductibles, and outstanding balances
Facilitate effective communication with doctors, nurses, and other healthcare professionals to ensure coordinated patient care and appointment scheduling
Prepare and dispatch appointment reminders, patient forms, or follow-up letters as necessary
Oversee office supplies, ensuring necessary materials are available and properly stocked

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Assistance Services Specialist

Join Us as an Agent at AXA Partners! Make a real difference every day in a dynam...

Location

Czech Republic , Ostrava

Salary:

30200.00 CZK / Month

Axa

Expiration Date

Until further notice

Requirements

Completed secondary education (high school diploma)
Czech or Polish language at a native level
Fluency in German (C1 level or native speaker)
Good command of English (minimum level B2)
Strong communication skills, empathy and responsibility
Interest in working in an international environment and willingness to work in rotating or irregular shifts
Good computer skills and familiarity with internet browsers
Ability to deliver excellent customer service

Job Responsibility

Handling the helpline: taking phone calls and processing emails from customers in need of medical assistance
Verifying customer data and insurance coverage
Handling of payments to clients and providers
Registering and managing cases in our internal system, handling the administration of insurance claims, and reviewing documents related to travel insurance
Organizing assistance using our network of service providers (e.g., hospitals, doctors etc.)
Collaborating with foreign branches of AXA Partners Group

What we offer

Quarterly bonuses up to 15% of the gross monthly salary
Shift allowance for working in shift operations
25 days of vacation
Meal vouchers worth 150 CZK from day one
Home office 2 days per week (after training), including full equipment (laptop, monitor, docking station, etc.)
Smart working allowance (750 CZK/month)
MultiSport or Pluxee Flexi Pass (500 CZK/month contribution)
Telemedicine – 24/7 online medical support for you and up to five family members
Pension contribution (1,000 CZK/month)
Fully covered life insurance

Fulltime

Medical Billing Specialist

Location

United States , Dothan

Salary:

Not provided

RealTime (AL)

Expiration Date

Until further notice

Requirements

Medical Billing Experience
Perform posting charges
Perform completion of claims to payers
Conduct duties in a professional and timely fashion
Submit billing data to the appropriate insurance providers
Process claims
Resolve denial instances
Perform claim follow-up
Achieve maximum reimbursement for services provided
Deploy, maintain and report on various programs

Job Responsibility

Medical billers play a vital role in the connection between health care providers, patients, and insurance companies. At RealTime, we provide excellent Revenue Cycle Management to medical practices across the Southeast and through the Midwest.

What we offer

Training
Competitive pay
Phone allowance
Generous PTO
401(k) with company match
Health & Wellness Benefits including medical, dental, and vision
Company-sponsored events for fun and fellowship

Fulltime

Patient Access Specialist

We are offering a contract to permanent employment opportunity for a Patient Acc...

Location

United States , Nashua

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Exceptional customer service skills
Proficiency in data entry
Previous administrative experience in a healthcare setting
Understanding of medical terminology and procedures

Job Responsibility

Ensure precise assignment of MRNs
Handle incoming, outgoing, and inter-office calls
Adhere to organizational policies
Conduct pre-registration of patients' accounts
Inform patients about general consent for treatment forms
Review responses in the insurance verification system
Use Advance Beneficiary Notice (ABN) software
Utilize auditing and reporting systems for quality assurance
Conduct account audits

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Medical Customer Service Specialist

Robert Half

Location:
United States , Indianapolis

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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Medical Customer Service Specialist

Robert Half

Location:United States , Indianapolis

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , Indianapolis

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
January 22, 2026