Medical Customer Service Representative Job at Robert Half (Lewiston and Bangor)

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewiston and Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Ability to work weekends
Previous customer service experience
Basic computer skills
Ability to communicate and solve problem

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical
vision
dental
life and disability insurance
company 401(k) plan

Medical Customer Service Representative

We are seeking a Medical Customer Service Representative to join our team. This ...

Location

United States , Fishers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in medical customer service, healthcare administration, or a call center environment preferred
Strong communication and interpersonal skills
Comfortable discussing billing, payments, and financial assistance with patients
Experience handling both inbound and outbound calls
Ability to multitask and work efficiently in a high-volume environment
Basic computer and payment processing skills preferred

Job Responsibility

Handle approximately 60 calls per day in a fast-paced call center environment
Answer inbound phone calls and assist patients with questions related to their accounts, services received, and payment options
Remind patients of the reason for their doctor visit and provide clear, professional support
Help patients with payment-related inquiries, including payment plans and financial planning assistance
Make outbound calls to follow up with patients regarding balances, payments, and account updates
Process returned mail and update patient account information as needed
Run credit card payments securely and accurately
Deliver excellent customer service while maintaining professionalism and attention to detail

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Roanoke

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Ability to work weekends
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problem

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Answer inbound calls and deal with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Roanoke

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Customer Service Representative

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong communication skills
Commitment to excellent customer service
Ability to follow scripts and adhere to detailed instructions
High attention to detail and accuracy in documenting information
Exhibit patience and a customer-focused mindset
Reliable and punctual with the ability to meet the required schedule
Previous experience in call centers, customer service, or public health roles preferred
Familiarity with systems such as EPIC strongly desired

Job Responsibility

Manage high volumes of inbound calls from the public, providing accurate information and support
Follow established scripts and protocols to ensure consistent communication
Maintain a detail-oriented and courteous demeanor while addressing caller inquiries
Ask clarifying questions to understand caller needs and minimize errors
Direct callers to the appropriate departments or resources based on their concerns
Accurately document call details and interactions in the system
Protect caller confidentiality and adhere to organizational policies
Escalate complex or urgent issues in accordance with provided guidelines
Work collaboratively with team members to ensure smooth operations

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Medical Customer Service Representative

A healthcare organization in Baltimore is seeking an experienced Customer Servic...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in call centers, customer service, or public health roles preferred
Familiarity with systems such as EPIC strongly desired

Job Responsibility

Manage high volumes of inbound calls from the public, providing accurate information and support
Follow established scripts and protocols to ensure consistent communication
Maintain a detail-oriented and courteous demeanor while addressing caller inquiries
Ask clarifying questions to understand caller needs and minimize errors
Direct callers to the appropriate departments or resources based on their concerns
Accurately document call details and interactions in the system
Protect caller confidentiality and adhere to organizational policies
Escalate complex or urgent issues in accordance with provided guidelines
Work collaboratively with team members to ensure smooth operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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Medical Customer Service Representative

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