Medical Customer Service Representative Job at Robert Half (Fishers)

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Medical Customer Service Representative

We are looking for a Customer Service Representative to join a patient-focused h...

Location

United States , Colorado Springs

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, front desk support, call center operations, retail, hospitality, or another patient-facing environment
Strong interpersonal skills with the ability to create a calm, welcoming, and detail-focused experience for others
Ability to stay organized, manage competing demands, and work effectively in a fast-paced onsite setting
High level of accuracy and attention to detail when handling payments, documentation, and order-related tasks
Comfortable answering inbound calls and assisting with general customer inquiries and order entry activities
Previous healthcare office experience is beneficial, but not required for success in this role
Ability to work onsite Monday through Friday in a business casual, low-scent workplace

Job Responsibility

Welcome patients and visitors with a courteous, attentive presence and provide a supportive first point of contact
Guide patients through arrival and departure procedures, ensuring an efficient and positive office experience
Receive and process payments accurately, including cash handling and transaction documentation
Manage daily front desk workflow while balancing multiple priorities in a high-activity setting
Provide administrative assistance through record updates, routine documentation, and follow-up communication
Support product fulfillment tasks by preparing, packing, and shipping outgoing orders as needed
Assist with inventory support activities to help maintain adequate supply levels and organized storage
Respond to inbound customer inquiries and deliver clear, helpful service over the phone and in person

What we offer

Medical
vision
dental
life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewiston and Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Ability to work weekends
Previous customer service experience
Basic computer skills
Ability to communicate and solve problem

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical
vision
dental
life and disability insurance
company 401(k) plan

Medical Customer Service Representative

We are seeking a Medical Customer Service Representative to join our team. This ...

Location

United States , Fishers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in medical customer service, healthcare administration, or a call center environment preferred
Strong communication and interpersonal skills
Comfortable discussing billing, payments, and financial assistance with patients
Experience handling both inbound and outbound calls
Ability to multitask and work efficiently in a high-volume environment
Basic computer and payment processing skills preferred

Job Responsibility

Handle approximately 60 calls per day in a fast-paced call center environment
Answer inbound phone calls and assist patients with questions related to their accounts, services received, and payment options
Remind patients of the reason for their doctor visit and provide clear, professional support
Help patients with payment-related inquiries, including payment plans and financial planning assistance
Make outbound calls to follow up with patients regarding balances, payments, and account updates
Process returned mail and update patient account information as needed
Run credit card payments securely and accurately
Deliver excellent customer service while maintaining professionalism and attention to detail

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Roanoke

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Ability to work weekends
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problem

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Answer inbound calls and deal with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Roanoke

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewiston and Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Answer inbound calls and deal with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

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Medical Customer Service Representative

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Medical Customer Service Representative

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Medical Customer Service Representative

Medical Customer Service Representative

Medical Customer Service Representative

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