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Medical/Customer Experience Specialist

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Office Angels

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

50000.00 - 55000.00 GBP / Year

Job Description:

Medical/Customer Experience Specialist - (6 month Maternity Cover) Location: Home / Remote Start date: asap Hourly rate: £55,000 per year Duration: 6 months with possible extension to become permanent Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home

Job Responsibility:

  • Build and nurture strong relationships with clinical teams and healthcare providers
  • Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions
  • Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features
  • Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks
  • Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops

Requirements:

  • A background in clinical healthcare or audiology, with proven experience in delivering effective training
  • Excellent relationship-building skills, whether over the phone or in-person
  • The ability to analyse data and draw insights to inform customer strategies
  • A proactive and solution-focused mindset, capable of thriving in a fast-paced environment
  • A willingness to travel extensively across the UK, holding a valid UK driving license

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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