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We are looking for a dedicated Medical Credit Clerk to join our team in Federal Way, Washington. In this long-term contract role, you will play a key part in ensuring accurate resolution of credit balances and maintaining the integrity of financial transactions in the healthcare industry. This position offers a blend of structured training and hands-on experience, with company-provided equipment to support remote work after training.
Job Responsibility:
Investigate and resolve credit balances caused by insurance overpayments
Analyze claims to validate discrepancies and determine eligibility for refunds
Conduct root cause analysis to identify payment inconsistencies and implement resolutions
Utilize insurance portals and forms to manage retractions and research payment issues
Communicate with insurance payers to verify claim details and facilitate adjustments
Process electronic remittance advice (ERAs) and review related insurance documentation
Collaborate with internal departments to ensure timely and accurate credit resolution
Participate in structured training programs combining classroom learning and practical experience
Use company-provided tools and equipment to transition to remote work after training
Requirements:
Previous experience in healthcare or exposure to revenue cycle operations preferred
Strong analytical skills with expertise in root cause analysis
Excellent verbal and written communication skills
Ability to adapt and solve problems in a dynamic work environment
Self-motivated with a proactive approach to responsibilities
Stable work history demonstrating reliability and commitment
Familiarity with insurance claims, payer portals, and remittance processes is advantageous
What we offer:
medical, vision, dental, and life and disability insurance