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Robert Half Logo Robert Half · Finance

Medical Credit Clerk

United States, Federal Way · Job Posted April 10, 2026
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Job Description

We are looking for a dedicated Medical Credit Clerk to join our team in Federal Way, Washington. In this long-term contract role, you will play a key part in ensuring accurate resolution of credit balances and maintaining the integrity of financial transactions in the healthcare industry. This position offers a blend of structured training and hands-on experience, with company-provided equipment to support remote work after training.

Job Responsibility

  • Investigate and resolve credit balances caused by insurance overpayments
  • Analyze claims to validate discrepancies and determine eligibility for refunds
  • Conduct root cause analysis to identify payment inconsistencies and implement resolutions
  • Utilize insurance portals and forms to manage retractions and research payment issues
  • Communicate with insurance payers to verify claim details and facilitate adjustments
  • Process electronic remittance advice (ERAs) and review related insurance documentation
  • Collaborate with internal departments to ensure timely and accurate credit resolution
  • Participate in structured training programs combining classroom learning and practical experience
  • Use company-provided tools and equipment to transition to remote work after training

Requirements

  • Previous experience in healthcare or exposure to revenue cycle operations preferred
  • Strong analytical skills with expertise in root cause analysis
  • Excellent verbal and written communication skills
  • Ability to adapt and solve problems in a dynamic work environment
  • Self-motivated with a proactive approach to responsibilities
  • Stable work history demonstrating reliability and commitment
  • Familiarity with insurance claims, payer portals, and remittance processes is advantageous

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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