Medical Collector

• Manage and resolve outstanding insurance and patient accounts, ensuring timely payment and accurate account status updates
• Utilize knowledge of the revenue cycle and medical billing processes, with an emphasis on surgical claims when possible
• Communicate efficiently—via phone and email—in both English and Spanish with patients, insurance representatives, and internal teams
• Review Explanation of Benefits (EOBs), claim denials, and remittance advice to determine next action steps
• Initiate appeals, payment negotiations, and follow-up on unresolved accounts
• Maintain detailed account notes in patient records and collection systems
• Collaborate professionally with billing, front-office, and clinical teams to provide seamless service

• 2+ years’ recent experience in medical collections, ideally with surgery-related accounts
• Fluency in Spanish and English required
• Knowledge of insurance carriers, billing practices, and familiarity with healthcare payment systems
• Strong organizational skills and attention to detail
• Excellent written and verbal communication abilities
• Experience with EMR/EHR and collections software preferred

surgical billing/collections a strong plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan
• free online training