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Medical Collector

United States, Los Angeles · Job Posted March 01, 2026
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Job Description

A Medical Company in Los Angeles is in the need of a Medical Collector. The Medical Collector must be fluent in Spanish with prior medical collections experience—surgical billing/collections a strong plus.

Job Responsibility

  • Manage and resolve outstanding insurance and patient accounts, ensuring timely payment and accurate account status updates
  • Utilize knowledge of the revenue cycle and medical billing processes, with an emphasis on surgical claims when possible
  • Communicate efficiently—via phone and email—in both English and Spanish with patients, insurance representatives, and internal teams
  • Review Explanation of Benefits (EOBs), claim denials, and remittance advice to determine next action steps
  • Initiate appeals, payment negotiations, and follow-up on unresolved accounts
  • Maintain detailed account notes in patient records and collection systems
  • Collaborate professionally with billing, front-office, and clinical teams to provide seamless service

Requirements

  • 2+ years’ recent experience in medical collections, ideally with surgery-related accounts
  • Fluency in Spanish and English required
  • Knowledge of insurance carriers, billing practices, and familiarity with healthcare payment systems
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication abilities
  • Experience with EMR/EHR and collections software preferred

Nice to have

surgical billing/collections a strong plus

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training

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