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Medical Collector I

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Beverly Hills

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join our team as a Medical Collector I and play a crucial role in our revenue cycle operations. The Medical Collector will be the go-to specialist for managing outstanding insurance claims, navigating denials, and ensuring timely and accurate reimbursements. This is a dedicated collections role requiring persistence, attention to detail, and excellent communication as you collaborate with a talented healthcare billing team onsite.

Job Responsibility:

  • Proactively follow up on outstanding insurance claims to secure accurate and prompt payment
  • Investigate denials, prepare and submit persuasive appeals
  • Research and resolve claim rejections and billing discrepancies
  • Manage collections activity for various payer types, including: Medicare, PPO, HMO, Workers’ Compensation, Lien cases
  • Review aging reports to identify, prioritize, and follow up on aged accounts
  • Accurately document all collection activities and follow-ups in the billing system
  • Communicate professionally with insurance representatives to resolve payment issues
  • Field inbound patient calls regarding statements and billing inquiries, providing clear and courteous support
  • Partner with internal billing and coding teams to resolve complex claim matters
  • Consistently meet or exceed established productivity and quality standards

Requirements:

  • 1–3 years of healthcare collections experience
  • Experience with multi-specialty medical claims strongly preferred
  • Strong knowledge of insurance follow-up, denial management, and the appeals process
  • Familiarity with multiple payer types (Medicare, PPO, HMO, Workers’ Comp, lien)
  • Ability to thrive in a fast-paced, onsite environment
  • Exceptional attention to detail, follow-through, and organizational skills
  • Effective communication and problem-solving abilities

Nice to have:

Bilingual Spanish skills a plus, especially for assisting patients with billing questions

What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 18, 2026

Work Type:
On-site work
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