CrawlJobs Logo

Medical Collections Team Supervisor

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Lima

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a driven and hands-on Medical Collections Team Supervisor to lead and develop a team of Patient Care Representatives. This leader will play a critical role in driving performance, ensuring compliance, and delivering excellent customer service in a medical collections and billing environment. You’ll partner with management to refine workflows, meet client and regulatory standards, and champion continuous process improvement.

Job Responsibility:

  • Lead the team by example, establishing high standards for performance, quality, and regulatory compliance
  • Mentor, coach, and develop team members through real-time feedback, quality reviews, and ongoing training
  • Manage daily workflow, monitoring and directing team productivity according to established metrics
  • Address escalated patient/customer calls, resolve complex billing or insurance issues, and facilitate dispute resolutions as needed
  • Review and analyze production and quality reports, identifying trends and improvement opportunities
  • Conduct regular team meetings, stand-ups, and training sessions to maintain communication and engagement
  • Act as a subject matter expert on internal technology, systems, and medical collections processes
  • Support recruitment, scheduling, performance reviews, and participate in special projects as assigned

Requirements:

  • 2+ years’ experience in a medical collections, revenue cycle, or healthcare billing environment preferred
  • Prior supervisory or team lead experience strongly desired
  • In-depth knowledge of medical revenue cycle, patient billing, and insurance processes
  • Excellent communication, interpersonal, and conflict resolution skills
  • Ability to coach, mentor, motivate others, and drive team accountability
  • Proficient with EHR and billing software (e.g., Epic) and office productivity tools
  • Adaptable, analytical, and committed to continuous improvement
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
  • access to top jobs, competitive compensation and benefits

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Medical Collections Team Supervisor

Medical science liaison

Field-based medical colleagues provide therapeutic area /product expertise to he...
Location
Location
China , Beijing or Guangzhou
Salary
Salary:
Not provided
pfizer.de Logo
Pfizer
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Therapeutic area knowledge: background with the disease knowledge and clinical practice of the therapeutic area
  • Language: Proficiency in oral and written English
  • Software: Good at Microsoft Office software
  • Strong business acumen
  • Cross functional leadership skill
  • Strong communication and influencing skill
  • Medical or Biopharmaceutical related Background, Public health related background for vaccine, Master Degree or above, Ph D or MD in the defined therapeutic area is preferred.
Job Responsibility
Job Responsibility
  • Lead medical to medical communication
  • Lead and develop regional level medical strategy in the designed therapeutic area
  • KOL mapping in responsible region and conduct regular medical communication face to face and virtually
  • Organize regional level medical to medical meeting and activities with KOLs to deliver cutting edge medical information of defined therapeutic area and assigned products
  • Conduct medical educational meeting to introduce new concept to help doctors to improve patients’ outcome and advance their research capability
  • Speak at medical communication meeting at national and regional level
  • Provide timely feedback of KOL’s comments and insights to supervisors and relevant medical advisors
  • Respond medical inquiries as needed
  • Establish good academic relationship with regional academic origination at defined therapeutic area
  • Cooperate and align with medical advisors to engage KOLs
  • Fulltime
Read More
Arrow Right

Regional Medical Advisor

Field-based medical colleagues provide therapeutic area /product expertise to he...
Location
Location
China , Guangzhou
Salary
Salary:
Not provided
pfizer.de Logo
Pfizer
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Therapeutic area knowledge: background with the disease knowledge and clinical practice of the therapeutic area
  • Language: Proficiency in oral and written English
  • Software: Good at Microsoft Office software
  • Strong business acumen
  • Cross functional leadership skill
  • Strong communication and influencing skill
  • Managerial: Sustain Focus on Performance
  • Create an Inclusive Environment
  • Encourage Open Discussion and Debate
  • Manage Change
Job Responsibility
Job Responsibility
  • Lead medical to medical communication
  • Lead and develop regional level medical strategy in the designed therapeutic area
  • KOL mapping in responsible region and conduct regular medical communication face to face and virtually
  • Organize regional level medical to medical meeting and activities with KOLs to deliver cutting edge medical information of defined therapeutic area and assigned products
  • Conduct medical educational meeting to introduce new concept to help doctors to improve patients’ outcome and advance their research capability
  • Provide timely feedback of KOL’s comments and insights to supervisors and relevant medical advisors
  • Respond medical inquiries as needed
  • Establish good academic relationship with regional academic origination at defined therapeutic area
  • Cooperate and align with medical advisors to engage KOLs
  • Medical input to product medical and brand plan
  • Fulltime
Read More
Arrow Right

Lung cancer MAS team lead

Acts as a line manager leading a team of MAS. Shapes the local strategy and ensu...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
pfizer.de Logo
Pfizer
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum requirement: 4-year university undergraduate degree AND master’s degree in life science, or Pharmacists >4-year university graduates with pharmacist license and master’s degree or equivalent life science research experience, or >6–year university graduates with pharmacist license, or Nurses with a master’s degree, or Veterinarians, or Dentists, or MDs
  • Preferred: MD (clinical experience, board certification preferred), or PhD in Life Science
  • Experience in the pharmaceutical industry, preferably as a Medical/Scientific Advisor, MSL, team lead, and/or clinical experience with direct patient care and/or professional experience in the pharmaceutical industry in relevant areas
  • MA/DJ experience and / or research experience preferred
  • Scientific publication
  • Strategic Thinking: Ability to consider the direction of Medical from a mid-to-long-term perspective and formulate strategies as a manager at Pfizer
  • Communication Skills: Ability to conduct clear and efficient communication, including with other departments, and convey information accurately and logically
  • Decision-Making Ability: Ability and responsibility to make quick and effective decisions even in situations where there is no clear answer
  • Leadership: Ability to influence teams and departments and drive them towards achieving organizational goals
  • Financial Skills: Ability to manage budgets and execute actions reliably and on schedule
Job Responsibility
Job Responsibility
  • Acts as a line manager leading a team of MAS
  • Shapes the local strategy and ensures the delivery of scientific-medical expertise and exchange with KOLs in the assigned therapeutic area
  • Lead the Pfizer Japan medical scientific point of contact for HCPs, medical societies, regulators, academia and other external stakeholders
  • Play a central role as a scientific and medical leader who can identify unmet medical needs(UMRs), drive the building and executing medical plans and oversee establishment of clinical evidence
  • Demonstrate medical and scientific leadership and expertise
  • Ensure and oversee the highest scientific standards during in / external activities to provide deep medical and scientific expertise
  • Lead development of local medical plan aligned with global medical plan to address local UMRs and fill data gaps, and manage implementation of local medical strategies and life cycle clinical plans for inline and pipeline medicines / vaccines
  • Direct and supervise providing and exchanging medical/scientific information for/from medical facilities in the assigned area and external stakeholders and make strategic decisions on medical strategies for assigned products
  • Drive and monitor heightened understanding of the burden of disease in the assigned therapeutic area and medical attributes of our products to enhance the safe and efficacious use
  • Lead achievement of department/team goals, and/or manage cross-organizational projects, providing guidance and accountability for results
  • Fulltime
Read More
Arrow Right

Mobile Examiner

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's...
Location
Location
United States , Jackson
Salary
Salary:
Not provided
questdiagnostics.com Logo
Quest Diagnostics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 100 documented successful blood draws required
  • Minimum one-year phlebotomy experience
  • Experience with pediatric and geriatric patients is a plus
  • Prefer urine or hair follicle collection and EKG experience
  • Must be flexible and available based on staffing requirements
  • weekends, holidays and overtime
  • Must have a valid driver license and clean driving record with access to dependable/insured transportation
  • Excellent interpersonal and communication skills
  • Basic computer skills in Microsoft office with the ability to learn new software
  • Must be able to make decisions based on established procedures and exercise good judgment
Job Responsibility
Job Responsibility
  • Ensures all specimens are collected accurately and on time
  • Collects specimens according to established procedures
  • Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG
  • Collects specimens for pre- employment drug screenings and other Quest Diagnostics services
  • Responsible for completing application packets and other paperwork accurately
  • Label, centrifuge and split specimens as required by test order
  • Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends
  • Package specimens for transport and ship to lab indicated on work orders
  • Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination
  • Maintains records of each specimen collected each day
What we offer
What we offer
  • Paid health time
  • Spring Health provides resources/guidance on a variety of topics
  • Recognition Quest program
  • 401(k) Plan with company match up to 5% of annual salary
  • Training opportunities
  • Parttime
Read More
Arrow Right

Navigator-Wellington Multi Specialty

The Navigator is responsible for guiding patients through the complexities of th...
Location
Location
United States , Wellington
Salary
Salary:
Not provided
mhs.net Logo
Memorial Healthcare System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or Equivalent (Required)
  • BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
  • BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)
  • BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
  • BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)
  • BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
  • One (1) year of experience in a healthcare setting required.
  • Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Knowledgeable in Excel, Word and PowerPoint and able to use electronic medical records such as EPIC.
Job Responsibility
Job Responsibility
  • Provides educational resources to patients on their medical condition, treatment plans and other health-related topics as directed by the clinical team and is a resource for the patient on the insurance and administrative aspects of their peri-operative and peri-procedural care.
  • Works closely with physicians and the multidisciplinary care management teams to facilitate care coordination and documents efforts.
  • Extracts data from medical record sources to gather information and perform outreach.
  • Communicates details to the appropriate team, providers, and/or supervisors.
  • Collects and manages all relevant clinical data (intake forms, photographs, patient health history, labs, images, etc.) prior to consultations, surgeries or procedures.
  • May assist with obtaining authorizations, scheduling appointments and coordinate care between providers, where appropriate, connecting patients to available services, such as primary care providers, specialists, and other community health resources.
  • Assists patients in coordinating care with other medical professionals.
  • Coordinates patient care plans, including scheduling appointments, following up with providers, and providing/obtaining referrals.
  • Helps patients overcome obstacles that they may encounter while pursuing treatment.
  • Coordinates a wide range of activities and services to support the patient by utilizing a variety of communication methods including, but not limited to, telehealth, face-to-face, text, telephone, and e-mail.
  • Fulltime
Read More
Arrow Right

Mobile Examiner Representative

At Quest, we’re continually investing in new services to bring speed, clarity, a...
Location
Location
United States , Santa Clara
Salary
Salary:
13.97 - 26.71 USD / Hour
questdiagnostics.com Logo
Quest Diagnostics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 100 documented successful blood draws required
  • Minimum one-year phlebotomy experience
  • Experience with pediatric and geriatric patients is a plus
  • Prefer urine or hair follicle collection and EKG experience
  • Sitting for periods of time
  • Standing while performing work
  • Driving to and from work assignments
  • Lifting no more than 40 pounds
  • Ability to multitask
  • Must be flexible and available based on staffing requirements
Job Responsibility
Job Responsibility
  • Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time
  • Maintain a safe and professional environment for applicants, clients, and employees
  • perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures
  • May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program
  • Ensures all specimens are collected accurately and on time
  • Collects specimens according to established procedures
  • Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG
  • Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services
  • Responsible for completing application packets and other paperwork accurately
  • Label, centrifuge and split specimens as required by test order
What we offer
What we offer
  • Paid health time
  • Spring Health provides resources/guidance on a variety of topics: Legal, financial, mental health, emotional well-being, parenting, caregiving, work-life, etc
  • Recognition Quest
  • A Quest program that allows you to send notes of appreciation as well as receive points-based recognition which can be redeemed for merchandise and gift cards
  • 401(k)
  • You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire
  • The company will match up to 5% of your annual salary
  • Training opportunities
  • Management support and training to develop your skills
  • Parttime
Read More
Arrow Right

Medical Biller/Collections Specialist

We are looking for a skilled and detail-oriented Medical Biller/Collections Spec...
Location
Location
United States , Memphis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in medical billing and collections within a healthcare setting
  • Proficiency in hospital billing processes and Epic software
  • Strong attention to detail and ability to ensure data accuracy
  • Capable of managing high-volume data entry tasks efficiently
  • Excellent organizational skills and ability to meet daily deadlines
  • Dependable and able to work independently as well as part of a team
  • Knowledge of healthcare billing regulations and compliance standards
Job Responsibility
Job Responsibility
  • Process and enter 45–60 invoices daily with precision and efficiency
  • Perform high-volume data entry tasks while maintaining accuracy
  • Update and manage medical record numbers and insurance details using Epic software
  • Collaborate with the Supervisor to ensure smooth operations and meet organizational goals
  • Maintain compliance with healthcare billing regulations and standards
  • Address billing discrepancies and resolve issues promptly
  • Ensure timely submission of claims and follow up on outstanding collections
  • Provide administrative support to streamline billing and collections processes
  • Monitor and report on billing activities to identify areas for improvement
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Senior Manufacturing Process Technician

In this role you will be operating an automated and innovative manufacturing equ...
Location
Location
United States , New Albany
Salary
Salary:
65840.00 - 82251.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma and 2 years of technical experience in Pharmaceutical, Manufacturing, or Packaging environment
  • Associate’s degree and 6 months of technical experience in Pharmaceutical, Manufacturing, or Packaging environment
  • Ability to follow written procedures
  • Ability to stand or sit for extended periods of time
  • Ability to lift 35 pounds
  • Capability to diagnose malfunctions and perform equipment setup
  • Educational Background in Mechanical, Electronic Engineering Technology or Industrial Mechanics
  • Working experience in GMP, Medical Device, or Biotech Manufacturing regulated environment
  • Ability to use computer systems to support the material inventory system (SAP transactions) and electronic batch records
  • Excellent attention to detail, good organization, and capable of working independently
Job Responsibility
Job Responsibility
  • Perform equipment setup, operation, troubleshoot to meet all standards for safety, quality and efficiency
  • Maintain machine uptime, perform any fault clearing and clear stoppages on automated equipment
  • Perform basic, routine manufacturing process operations such as dispensing of raw materials, material reconciliation, line clearance, basic analytics, and record transactions
  • Assist in the review of documentation for assigned areas (i.e. procedures, job plans, logs, area audits and batch records)
  • Assist as training resource on manufacturing tasks and equipment use
  • Use human machine interfaces (HMIs) to identify alarms and correct line stoppages
  • Ensures components and products are available for a continuous operation
  • Carries out equipment inspections and generates emergency, corrective, or preventative work orders
  • Troubleshoot and identify potential solutions for mechanical errors, safety issues or general operating inefficiencies within the production processes
  • Partner with cross-functional teams to help drive improvement opportunities
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible
  • Fulltime
Read More
Arrow Right