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We are looking for a dedicated Medical Collections Specialist to join our team on a long-term contract basis in Bethesda, Maryland. In this role, you will handle accounts receivable balances, communicate with patients regarding outstanding payments, and manage medical billing processes efficiently. This position offers an opportunity to work on-site and contribute to the financial operations of a healthcare setting.
Job Responsibility:
Contact patients to discuss outstanding account balances and resolve payment issues
Manage medical billing processes, ensuring accurate and timely submissions
Address and resolve medical denials and appeals with insurance providers
Collaborate with internal teams to ensure seamless handling of accounts receivable
Utilize Modernizing Medicine (ModMed) software to track and manage collections
Analyze accounts to identify discrepancies and implement corrective actions
Maintain detailed records of patient communications and payment activities
Ensure compliance with healthcare regulations and billing standards
Provide excellent customer service to patients and insurance representatives
Prepare reports on collection activities and account statuses for management review
Requirements:
Proven experience in medical collections and billing processes
Strong knowledge of handling medical denials and appeals
Familiarity with Modernizing Medicine (ModMed) software
Excellent communication skills, both written and verbal
Ability to work effectively in an on-site healthcare setting
Attention to detail and strong organizational abilities
Understanding of medical insurance policies and procedures
Commitment to maintaining compliance with healthcare billing regulations
What we offer:
medical, vision, dental, and life and disability insurance