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We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.
Job Responsibility:
Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances
Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances
Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials
Document all claim activity, correspondence, and status updates thoroughly in the billing system
Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking
Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines
Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation
Maintain a high volume of calls and follow-ups while ensuring accuracy and organization
Utilize technical expertise with Office Suite applications and practice management software to support daily tasks
Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently
Requirements:
Proven experience in medical billing, collections, and insurance claims management
Strong knowledge of claim denials, appeals, and hospital billing processes
Proficiency in working with medical billing software and Microsoft Office applications, including Excel and Outlook
Ability to analyze and resolve complex claim issues using critical thinking and problem-solving skills
Familiarity with healthcare claim guidelines and payer-specific requirements
Exceptional organizational and time management skills to handle high volumes of claims efficiently
Self-motivated and capable of working independently with minimal supervision
Excellent communication skills to interact effectively with insurance companies and team members
What we offer:
medical, vision, dental, and life and disability insurance