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We are looking for an experienced Medical Collections Specialist to join our team in Blue Ash, Ohio. In this role, you will focus on managing outstanding balances for occupational health services and ensuring timely follow-up with clients. This is a long-term contract position offering an excellent opportunity to contribute to the healthcare sector while utilizing your collections expertise.
Job Responsibility:
Utilize Systoc (web-based EMR) to review accounts and follow up with employer clients regarding outstanding Occupational Health balances
Communicate with employer groups to resolve billing issues related to services such as physicals, screenings, and occupational health visits
Manage and prioritize significant outstanding accounts receivable, including high-volume balances totaling millions in uncollected revenue
Investigate aging balances, identify root causes of non-payment, and implement appropriate collection strategies
Escalate delinquent or complex accounts to specialized collections team when necessary for further action
Document all collection activity and account updates accurately within the EMR and billing systems
Collaborate with internal departments to ensure timely and accurate billing, payment posting, and account resolution
Requirements:
Proven experience in medical collections or billing within the healthcare industry
Familiarity with managing accounts receivable and resolving payment issues
Strong knowledge of medical insurance processes, including denials and appeals
Ability to work proficiently with web-based systems and tools
Excellent communication and interpersonal skills for client interactions
Detail-oriented with strong analytical and problem-solving abilities
Knowledge of healthcare regulations and compliance standards
Ability to prioritize tasks and manage multiple accounts effectively
Nice to have:
Utilize experience with EMR systems (including but not limited to Systoc) to efficiently track and manage accounts
specific EMR experience not required, but general EMR familiarity preferred
What we offer:
medical, vision, dental, and life and disability insurance