Medical Collections Specialist

• Review denied or underpaid medical claims promptly and take timely action to maximize reimbursement.
• Investigate accounts receivable balances by identifying billing issues, filing limits, and payer-specific denial reasons.
• Submit corrected claims, supporting documentation, and formal appeals to insurance carriers as needed.
• Perform consistent follow-up with insurance companies to resolve outstanding radiology and other medical claims.
• Track claim activity, payment status, and collection outcomes to maintain accurate account documentation.
• Work denied claims within assigned queues or buckets to reduce aging and improve cash flow.
• Coordinate with internal billing and payment posting teams to address discrepancies affecting reimbursement.
• Escalate complex payer issues when necessary and support process improvements related to claim recovery.

• Previous experience in medical collections, medical billing, or accounts receivable within a healthcare setting.
• Strong working knowledge of medical denials, appeals, and insurance follow-up procedures.
• Ability to recognize timely filing issues and act quickly to prevent lost reimbursement.
• Familiarity with radiology claims is highly preferred.
• Experience using Epic or similar healthcare billing and claims management systems.
• Solid attention to detail with the ability to manage multiple accounts and priorities effectively.
• Strong communication skills and comfort working in an onsite team environment.

Familiarity with radiology claims is highly preferred.

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan