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Medical Collections & Payment Posting Specialist

United States, Greenville · Job Posted March 20, 2026
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Job Description

We are looking for a skilled professional to join a growing team in a Medical Collections & Payment Posting Specialist role.

Job Responsibility

  • Post insurance and patient payments, adjustments, and denials with accuracy to maintain proper financial records
  • Reconcile daily deposits and allocate funds appropriately to ensure accurate account management
  • Review and address payment discrepancies by collaborating with billing teams or payers
  • Monitor accounts receivable aging reports and follow up on unpaid or underpaid claims to minimize outstanding balances
  • Investigate and resolve denials, rejections, and appeals to optimize reimbursement
  • Communicate with payers to clarify claim statuses, resolve payment issues, and address coverage concerns
  • Generate patient statements and manage follow-ups on outstanding balances to ensure timely collections
  • Establish payment plans in line with practice policies to accommodate patients’ financial situations
  • Prepare detailed reports on collections, payment trends, and outstanding accounts, while maintaining accurate documentation for audits

Requirements

  • 1–3 years of experience in medical collections & payment posting
  • Strong knowledge of Explanation of Benefits (EOBs), denial management, and payment posting processes
  • Familiarity with accounts receivable workflows and aging report management
  • Excellent communication skills to interact effectively with payers and patients
  • High attention to detail and the ability to handle multiple priorities in a fast-paced environment

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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