Medical Claims Processor Job at NTT DATA (Plano)

Bpo transaction quality assurance analyst

The BPO Transaction Quality Assurance Analyst will play a vital role in reviewin...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Any Bachelor’s degree
A minimum of 3 years of experience as a Transactional Quality Auditor/MIS specialist/Quality associate involved in implementation of basic Quality framework elements
Experience with Life Insurance Claims and Policy Administration
Demonstrates a strong understanding of claims business process redesign/reengineering, gap analysis, functional vs technical specifications, and change management
Ability to collate data/information from different sources and work on Management Reports without any error
Excellent communication skills (written and verbal) to clearly articulate business requirements to technical & development teams
Knowledge of process mapping tools – MS Visio and Lucid Charts, Excel and Power Point
Lean Six Sigma
Experience working in an Agile environment
Experience with Salesforce or other case management systems' modernization

Job Responsibility

Review claims transactions and provide feedback to claims processors
Improve process efficiency & quality for existing and new processes through analysis and design of workflows and business processes
Review medical documents, policy documents, policy history, claims history, system notes and apply the trained client level business rules to ensure that processors make appropriate Claims decisions, call out claims trends and flag fraud activities
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function
Perform functional analysis of the current business process and supporting documentation
Identify process improvements and facilitate reengineering of business processes
Create process and value stream map for existing and new business processes
Assist in establishing and maintaining standard operating procedures and knowledge transfer documentation on various functionalities
Be a team player and work seamlessly with other team members on meeting customer goals

Fulltime

New

Medical Claims Processor

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our...

Location

United States , Plano

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3 year(s) hands-on experience in Healthcare Claims Processing
2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer systems, and learning new software tools
High school diploma or GED
Previously performing – in P&Q work environment
work from queue
remotely
Key board skills and computer familiarity – Toggling back and forth between screens/can you navigate multiple systems
Working knowledge of MS office products – Outlook, MS Word and MS-Excel.

Job Responsibility

Processing of Professional claim forms files by provider
Reviewing the policies and benefits
Comply with company regulations regarding HIPAA, confidentiality, and PHI
Abide with the timelines to complete compliance training of NTT Data/Client
Work independently to research, review and act on the claims
Prioritize work and adjudicate claims as per turnaround time/SLAs
Ensure claims are adjudicated as per clients defined workflows, guidelines
Sustaining and meeting the client productivity/quality targets to avoid penalties
Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA
Timely response and resolution of claims received via emails as priority work

Bpo transaction quality assurance analyst

The BPO Transaction Quality Assurance Analyst is responsible for reviewing claim...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Any Bachelor’s degree
A minimum of 3 years of experience as a Transactional Quality Auditor/MIS specialist/Quality associate involved in implementation of basic Quality framework elements
Experience with Life Insurance Claims and Policy Administration
Demonstrates a strong understanding of claims business process redesign/reengineering, gap analysis, functional vs technical specifications, and change management
Ability to collate data/information from different sources and work on Management Reports without any error
Excellent communication skills (written and verbal) to clearly articulate business requirements to technical & development teams
Knowledge of process mapping tools – MS Visio and Lucid Charts, Excel and Power Point
Lean Six Sigma
Experience working in an Agile environment
Experience with Salesforce or other case management systems' modernization

Job Responsibility

Review medical documents, policy documents, policy history, claims history, system notes and apply the trained client level business rules to ensure that processors make appropriate Claims decisions, call out claims trends and flag fraud activities
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function
Perform functional analysis of the current business process and supporting documentation
Identify process improvements and facilitate reengineering of business processes
Create process and value stream map for existing and new business processes
Assist in establishing and maintaining standard operating procedures and knowledge transfer documentation on various functionalities
Be a team player and work seamlessly with other team members on meeting customer goals

Fulltime

Senior Claims Processor

The Customer Experience Administrator (CEA) is a field-based role reporting to t...

Location

United States , Sparks

Salary:

18.00 - 24.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

At least 5 years of experience in a customer service/customer facing role
High School diploma or equivalent
Must be proficient in Microsoft word, excel, PowerPoint and be able to utilize computer based tools for reports, email and general communication
Ability to work both individually and in team setting
Must be able to interface with customers, peers and support personnel in a positive manner as well as the ability to think and act in a logical and methodical way
Excellent verbal, written, and organizational skills
Good problem-solving and critical thinking skills
Flexibility to travel up to 50% of time outside of home geographic area, based upon business needs
Must be able to lift up to 30lbs frequently and up to 70lbs infrequently
Adhere to all PPE (Personal Protective Equipment) standards/guidelines required by company policy

Job Responsibility

Drive Net Promoter Scores (Customer Satisfaction) higher
Improve communication between customers and the Field Service Engineers
Follow up with customers after service has been completed to ensure that all needs were met or exceeded
Manage company assets including, cell phone, computer, tablet, etc
Establish and foster positive business relationships with customers and peers
Perform administrative duties including, but not limited to, recording time worked, training, etc
Provide ongoing feedback to customers in regards to instrument repair and status
Work closely with district team leads and dispatch to schedule and support customer base
Satisfactorily complete training in Salesforce, ServiceMax, and Qualtrics

Fulltime

New

Claims Processor

Are you ready to be part of a WINNing team at Winn Group, a leading North East b...

Location

United Kingdom , Newcastle

Salary:

26000.00 - 29000.00 GBP / Year

Winn Group

Expiration Date

Until further notice

Requirements

Attention to detail and accuracy
Time management and organisation skills
Experience of working towards deadlines and performance objectives
Experience of demonstrating effective teamworking within a commercial environment

Job Responsibility

Build a positive relationship with each client whilst processing the claim, helping manage their expectations and delivering the right outcome
Ensure accuracy in all aspects of Claims Processing including, but not limited to: Hire reviews, engineer reports and storage Instructions, total loss reports, Impecuniosity pre-checks and open banking signup and medical Instructions
Assisting Case Handlers with their claims to ensure the department is up to date
Accurately record any key FNOL information for Road Traffic Accident onto our case management system
Assisting with FRT incoming calls overflow

What we offer

25 days holiday plus bank holidays
Additional birthday holiday
Options to buy or sell holidays (subject to eligibility)
Funded learning initiatives
SQE Apprenticeships
Training Contracts (subject to application)
Flexible working hours
On-site parking (subject to availability)
Corporate Metro Scheme
Bike to Work Scheme

Fulltime

New

AI Deployment Strategist

Scale’s Enterprise Applications business is growing faster than ever in the ques...

Location

United Kingdom , London

Salary:

Not provided

Scale

Expiration Date

Until further notice

Requirements

5+ years of work experience in high-growth, high-ambiguity environments
A technical background (education or professional experience within CS, Economics, Statistics, Engineering or STEM field)
Exposure to GenAI solutions via your current role or personal projects
A proven track record in building and expanding client relationships
Ability to understand the ML concepts and build great relationships with technical customers
Great cross-functional experience and collaborative ability
Excellent verbal and written communications
A track record of structured, analytics-driven problem solving
A history of diligence and organization across multiple work streams
An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results

Job Responsibility

Client Leadership & Growth: Own relationships with key enterprise customers and ensure every engagement runs smoothly, delivers value, and grows over time
Flawless Delivery & Execution: Manage delivery across multiple workstreams, ensuring timelines, quality standards, and SLAs are met
Strategic Account Expansion: Identify and pursue new opportunities within existing accounts that drive measurable business impact
Cross-Functional Problem Solving: Collaborate with EPD, Finance, and Operations to remove blockers, drive efficiency, and continuously improve how we deliver
Strategic Feedback Loop: Synthesize and communicate insights from customer engagements to help inform the long-term product roadmap and strategic direction
Mastering Complexity & Ambiguity: Bring structure, clarity, and momentum to complex projects in dynamic environments

New

Baker

Take the next step in your baking career and join a supportive team in one of Ne...

Location

New Zealand , Hokitika

Salary:

Not provided

Foodstuffs South Island Limited

Expiration Date

February 20, 2026

Requirements

Previous baking experience
Trade qualification an advantage
Strong focus on quality, consistency, and presentation
Hard working team player
Takes pride in their work
Looks out for others
Contributes to a positive team environment
Reliable
Motivated
Customer-focused

Job Responsibility

Bring passion for baking, pride in quality, and commitment to great food
Help drive the store forward

What we offer

Competitive pay and staff benefits
A lifestyle win — live and work in beautiful Hokitika
Opportunities to grow into leadership roles and further your career options
Supportive and fun team
Management that works with you to achieve your personal and career goals

Fulltime

New

Post-Sale Technical Consultant – TAC Support Services

Location

India , Bengaluru

Salary:

Not provided

Inflow Technologies Pvt Ltd

Expiration Date

Until further notice

Requirements

Work experience with ICT distribution or System Integration companies
Exposure in TAC support in networking & cybersecurity technologies
Knowledge of architectures, design and deployment models in relevant technology
Hands-on experience in troubleshooting, diagnostics, and root cause analysis
Experience in escalation workflows, vendor TAC collaboration, and customer support
Strong communication, problem-solving, multitasking, and collaboration
Minimum 6 years experience
Bachelor’s Degree in Computer Science or closely related fields

Job Responsibility

Provide 24×7 roster-based technical support at Level 1/2/3
Perform diagnostics, log analysis, and replicate issues for root cause identification
Manage escalation workflows with vendors and own cases until closure
Communicate with customers clearly during support incidents and updates
Meet vendor CSAT benchmarks with accurate documentation and knowledge sharing

Medical Claims Processor

NTT DATA

Location:
United States , Plano

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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