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Medical Claims Officer

https://www.allianz.com Logo

Allianz

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Location:
United Arab Emirates, Dubai

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Medical Claims Officer will provide quality service to clients, promptly and effectively assesses and process claims and approval according to operations set standards.

Job Responsibility:

  • Manages routine daily claims administration work
  • Coordinates work flow & meet deadlines
  • Evaluates claims with regards to eligibility
  • Takes decisions on high cost and complicated cases based on standard operating procedures
  • Handles International Preauthorization cases as required
  • Attends calls and e-mails from insurance companies, clients, and providers
  • Coordinates with international providers for direct billing
  • Makes suggestions to improve service
  • Increases efficiency, minimizes errors and administration time

Requirements:

  • Bachelor’s of Medicine (MBBS) only
  • Medical Practical Experience (reputable insurance provider, broker or a TPA experience a plus)
  • Physically fit to carry out duties
  • Legally permitted to work in the country of operations
  • Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

Nice to have:

  • Organizational & time management skills
  • Excellent team player
  • Ability to work well with all levels of internal management and staff, as well as outside clients and users
  • Ability to demonstrate sound work ethics
  • Show flexibility with excellent interpersonal skills
  • The ability to communicate sensitively and effectively with claims department and other departments having regard for the strict need for confidentiality
  • To be capable of responding diplomatically to pressures and problems showing a calm approach to working towards deadlines and always able to show an innovative and creative approach to work
  • The ability to exercise initiatives and be able to work flexibly under pressure and to tight deadlines
  • Experience of working with senior managers and understanding the necessity to act in a pleasant and courteous manner and to be able to work effectively with others

Additional Information:

Job Posted:
May 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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