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We are looking for a Medical Claims Analyst to support leave and medical claims operations for a healthcare-focused organization in Minneapolis, Minnesota. This Contract position is ideal for someone with experience evaluating leave-related documentation, interpreting benefit eligibility, and managing claims with accuracy and timeliness. The person in this role will coordinate medical certification, assess payment responsibilities between employer and state programs, and help ensure consistent claim outcomes through detailed review and follow-up.
Job Responsibility
Manage a daily workload of upcoming leave cases, ensuring each request is reviewed promptly and moved through the claims process efficiently
Obtain and evaluate medical documentation from healthcare providers to confirm eligibility and support leave determinations
Calculate benefit amounts and determine the appropriate financial responsibility between employer-sponsored programs and applicable state benefits
Examine leave and medical claims thoroughly to make informed approval or denial decisions based on documentation and policy guidelines
Maintain accurate claim records and status updates within ServiceNow and Workday to support visibility and compliance
Respond to issues involving incomplete, disputed, or rejected claims by investigating details and coordinating next steps
Partner with internal stakeholders and benefits-related teams to resolve claim questions and maintain smooth leave administration
Monitor claim activity for adherence to established procedures, deadlines, and documentation standards
Requirements
At least 3 years of experience handling medical claims, leave administration, or related insurance benefits work
Demonstrated ability to review leave requests and medical leave documentation with a high level of accuracy
Experience calculating benefit payments and interpreting coverage or eligibility guidelines
Familiarity with claim decision-making, including approvals, denials, and resolution of rejected claims
Working knowledge of unemployment, medical, or insurance-related claims processes is preferred
Hands-on experience using Workday HCM and the ServiceNow platform in a claims or case management environment
Strong organizational skills with the ability to manage a queue-based workload and meet time-sensitive deadlines