Medical Cash Posting Specialist

• Enter and allocate insurance payments (checks, electronic funds transfers, credit card transactions) to patient records using the billing software, ensuring accuracy and timeliness
• Verify remittance data for completeness, correcting inconsistencies or questionable items along the way
• Investigate and solve issues involving unmatched or unassigned cash deposits
• Match payments to relevant claims, resolving any discrepancies for both digital and physical explanation of benefits (EOB) documents
• Reconcile and balance all payment postings at the close of each batch
• Monitor for trends in payment variances and escalate recurring issues or exceptions to the appropriate team members
• Track down deposit details and address errors in the posting process
• Provide support during the monthly closing cycle
• Achieve defined accuracy and performance metrics, independently or as part of team objectives, as outlined by the Billing Manager
• Consistently comply with Medicare, Medicaid, and HIPAA standards for patient privacy and billing protocols
• Attend ongoing learning sessions and participate in regular team meetings
• Always protect patient and company information in accordance with strict confidentiality and HIPAA requirements

• Completion of high school education or possession of a GED
• Demonstrated ability to stay organized and handle multiple priorities while consistently meeting deadlines
• Strong keyboarding skills
• Proficient in Microsoft Office suite (Word, Excel, Outlook), Adobe Acrobat, and adept at efficiently conducting online research
• Careful and methodical approach to work, with a strong focus on accuracy

Previous hands-on experience with electronic medical billing systems for posting insurance payments

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan