Medical Call Center Representative Job at Robert Half (Little Rock)

Call Center Representative

Reporting to the Customer Service Supervisor, the position handles all inquiries...

Location

United States , Concord

Salary:

18.00 - 22.00 USD / Hour

Emerson Hospital

Expiration Date

Until further notice

Requirements

HS Diploma
college degree preferred
Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills
Working knowledge of the Meditech system
Excellent communication and correspondence skills
Excellent customer service skills
Ability to read, write, and communicate in English
Strong computer skills
Ability to maintain confidential information
Assist with patient meal selection

Job Responsibility

Handles all inquiries from patients and must be responded to in a courteous and timely manner
Responsible to work with patients on various diets and assist them in a nutritious meal selection

Parttime

Call Center Representative

Job Summary: Reporting to the Customer Service Supervisor, the position handles ...

Location

United States , Concord

Salary:

18.00 - 22.00 USD / Hour

Emerson Hospital

Expiration Date

Until further notice

Requirements

HS Diploma
college degree preferred
Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills
Working knowledge of the Meditech system
Excellent communication and correspondence skills
Excellent customer service skills
Ability to read, write, and communicate in English
Strong computer skills
Ability to maintain confidential information
Assist with patient meal selection

Job Responsibility

Reporting to the Customer Service Supervisor
Handles all inquiries from patients and must be responded to in a courteous and timely manner
Responsible to work with patients on various diets and assist them in a nutritious meal selection

Parttime

Customer Service Representative

The primary function of this role is to provide technical support services to cu...

Location

United States , Tustin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel and Microsoft Word is essential
Experience in a call center customer service environment is required
Ability to handle both inbound and outbound calls in a professional manner
Excellent customer service skills with a customer-first mindset
Strong data entry skills and attention to detail are required
Experience in order entry processes and systems
Ability to schedule appointments accurately and efficiently
Experience in email correspondence, with strong written communication skills
Must be able to answer inbound calls in a timely and professional manner
Proven track record of delivering high-quality customer service to clients

Job Responsibility

Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment
Troubleshoot and repair systems in a lab or onsite for various clients
Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions
Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution
Answer inbound calls and provide excellent customer service
Perform data entry tasks and manage email correspondence
Schedule appointments and perform order entry tasks

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Representative

Join a leading medical device company that is dedicated to improving patient out...

Location

United States , Bloomington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (associate degree preferred)
1-3 years of experience in customer service, call centers, or related roles, ideally in the healthcare, medical device, or manufacturing industry
Strong communication and interpersonal skills, with the ability to manage difficult conversations and build rapport with diverse customers
Proficiency in Microsoft Office Suite and experience working with CRM software or customer support systems
Ability to work a Monday-Friday schedule from 10:30 AM to 7:00 PM and be available every fourth Saturday
Self-motivated and able to work independently in a hybrid environment after training
Detail-oriented with excellent organizational and multitasking skills

Job Responsibility

Act as the first point of contact for customers, addressing inquiries related to medical devices, including product information, order processing, shipping, and account management
Respond to customer emails, phone calls, and online chat inquiries promptly and professionally
Assist customers in troubleshooting and resolving issues with medical devices, escalating more complex problems to the appropriate departments when needed
Process and track orders, ensuring accuracy and timely delivery to healthcare providers and patients
Maintain up-to-date knowledge of the company’s product offerings, policies, and procedures to provide accurate information to customers
Work collaboratively with internal teams such as sales, logistics, and quality assurance to resolve customer concerns and improve service delivery
Document customer interactions and resolutions in the company’s database accurately and in a timely manner
Contribute to team initiatives aimed at improving customer satisfaction and streamlining processes

What we offer

Opportunity for contract-to-hire conversion based on performance
Hybrid work schedule offering flexibility after training
Access to ongoing training and development programs
A chance to work with a market-leading medical device company making a positive impact on healthcare

Fulltime

Medical Customer Service Representative

We are looking for a dedicated Medical Customer Service Representative to join o...

Location

United States , Temecula

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in a call center or customer service role
Familiarity with basic medical terminology and patient billing processes
Strong communication skills, both written and verbal, to interact effectively with patients
Ability to handle sensitive information with confidentiality and professionalism
Proficiency in using call center software or customer service tools
Exceptional problem-solving skills and the ability to resolve conflicts calmly
High level of organizational skills to manage multiple tasks simultaneously
Commitment to delivering outstanding customer service in a healthcare environment

Job Responsibility

Respond to incoming calls from patients, addressing inquiries and providing accurate information
Assist patients with billing questions and payment processes, ensuring clarity and satisfaction
Utilize basic medical terminology to communicate effectively and accurately with patients
Manage patient interactions professionally, ensuring a positive experience during every contact
Document patient interactions and maintain accurate records in the system
Collaborate with other team members to resolve complex issues and ensure seamless service
Uphold company standards for confidentiality and compliance while handling sensitive patient information
Provide guidance to patients regarding healthcare services and procedures
Identify and escalate issues when necessary to ensure timely resolution
Meet performance targets and contribute to the overall efficiency of the call center

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Medical Customer Service Representative

Robert Half is seeking a detail‑oriented, patient‑focused Remote Medical Call Ce...

Location

United States , Cheyenne

Salary:

18.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of call center, customer service, medical billing, patient financial services, and/or related
Ability to handle back‑to‑back calls for the majority of the workday with a calm, positive demeanor
Strong communication skills with the ability to simplify complex billing information
High attention to detail and comfort navigating multiple systems at once
Reliable high‑speed internet and a distraction‑free workspace
Team‑oriented mindset with the ability to meet performance expectations

Job Responsibility

Answer high‑volume, continuous inbound calls from patients with billing questions
Review account details, statements, insurance information, and payment histories while on the call
Clearly explain charges, balances, payment options, and next steps in a professional, empathetic manner
Document all call activity and patient interactions accurately in the system
Collaborate with internal billing, insurance, and revenue cycle teams when escalations or follow‑ups are needed
Maintain department standards for call quality, accuracy, productivity, and patient satisfaction
Protect patient information and adhere to HIPAA and all compliance guidelines

What we offer

Fully remote work environment
Consistent full‑time schedule
Training and ongoing support
Opportunities for growth within the organization
A mission‑driven team committed to exceptional patient experience
medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

New

Medical Customer Service Representative

Robert Half is seeking a detail‑oriented, patient‑focused Remote Medical Call Ce...

Location

United States , Fargo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of call center, customer service, medical billing, patient financial services, and/or related
Ability to handle back‑to‑back calls for the majority of the workday with a calm, positive demeanor
Strong communication skills with the ability to simplify complex billing information
High attention to detail and comfort navigating multiple systems at once
Reliable high‑speed internet and a distraction‑free workspace
Team‑oriented mindset with the ability to meet performance expectations

Job Responsibility

Answer high‑volume, continuous inbound calls from patients with billing questions
Review account details, statements, insurance information, and payment histories while on the call
Clearly explain charges, balances, payment options, and next steps in a professional, empathetic manner
Document all call activity and patient interactions accurately in the system
Collaborate with internal billing, insurance, and revenue cycle teams when escalations or follow‑ups are needed
Maintain department standards for call quality, accuracy, productivity, and patient satisfaction
Protect patient information and adhere to HIPAA and all compliance guidelines

What we offer

Fully remote work environment
Consistent full‑time schedule
Training and ongoing support
Opportunities for growth within the organization
A mission‑driven team committed to exceptional patient experience
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

Fulltime

Customer Service/Call Center Representative

Provide exceptional levels of customer service that meet or exceed all internal ...

Location

United States , San Antonio

Salary:

14.00 - 18.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

High School diploma or GED Certifications
2+ years of business-related experience in a customer contact center, within the Healthcare
Call Center Exp Required
Medical Device industries Preferred
SAP experience or data base experience
Working knowledge of Word and Excel
Proven analytical ability
Strong computer skills
Strong team orientation
Excellent interpersonal skills and service orientation

Job Responsibility

Create requests in appropriate databases to support customer orders such as new customer account set up, customer pricing, required quality or export documentation or certificates
Identify and coordinate resolution of any issues that may negatively affect customer satisfaction
Input customer orders received via all contact methods
Review orders received for accuracy and completeness, confirm and/or correct customer orders prior to entering system
Process requests for credit, rebill and returns as needed
Work with Supply Chain to support on-time delivery and other company KPIs
Meet or exceed established order accuracy and turn-around standards
Handle all customer contacts in a professional and courteous manner
Comply with all Company, Departmental, and applicable Quality System work instructions, procedures, and policies
Manage short supply situations, backorders and manual allocations as required

Fulltime

Medical Call Center Representative

Robert Half

Location:
United States , Little Rock

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 03, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 03, 2026

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Job Posted:
February 03, 2026