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A Hospital in Los Angeles is in the need of a Medical Billing Support Services Associate to join its healthcare team in Los Angeles. In this role, the Medical Billing Support Services Associate will play a crucial part in ensuring the accurate processing of cash receipts, managing patient eligibility reviews, and resolving recoupment statuses. The Medical Billing Support Services Associate must have strong background in medical billing and a commitment to excellence.
Job Responsibility:
Process cash receipts from both automated and manual payers, ensuring compliance with established procedures
Research and analyze unposted or unapplied cash to facilitate timely resolution and posting
Investigate unapplied cash receipts and escalate issues to supervisors when necessary
Reverse balances and adjust credits or debits to correct billing errors and payment applications
Review correspondence related to refunds or recoupments, taking appropriate actions such as issuing refund requests or submitting disputes
Evaluate credit balances and issue refunds to payers in an accurate and timely manner
Collaborate with Finance and other Revenue Cycle departments to streamline cash posting, balancing, and reconciliation processes
Address issues related to payment postings or refunds and communicate updates to management
Cross-train in billing processes, including charge entry, insurance eligibility verification, and resolving billing edits
Assist with special projects assigned by leadership, such as audits, payer compliance reviews, and case-specific billing and collections
Requirements:
Minimum of 3 years of experience in medical billing, coding, and collections within a healthcare setting
Proficient in handling medical claims, payment posting, and appeals processes
Strong analytical skills to research and resolve unapplied cash and credit balances
Familiarity with insurance verification and eligibility requirements
Ability to communicate effectively with patients and payers to resolve billing issues
Experience in working collaboratively with finance and other departments to optimize revenue cycle processes
Knowledge of healthcare compliance standards and ability to participate in audits and reviews
Detail-oriented with the ability to meet productivity and quality benchmarks consistently