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Medical Billing Specialist

United States, Charlotte · Job Posted May 04, 2026
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Job Description

We are seeking a detail-oriented Medical Biller with strong customer service skills to support billing operations and provide a positive experience for patients and internal partners. This role requires accuracy, professionalism, and the ability to communicate clearly while resolving billing questions and issues. This is a part-time role only.

Job Responsibility

  • Process and submit medical claims accurately and timely to insurance carriers
  • Review patient accounts and insurance payments to ensure correct posting and follow-up
  • Respond to patient billing inquiries with professionalism, empathy, and clear explanations
  • Resolve billing issues, payment discrepancies, and rejected or denied claims
  • Coordinate with insurance companies, providers, and internal teams to resolve account issues
  • Maintain accurate documentation and notes within billing systems
  • Follow HIPAA guidelines and maintain confidentiality of patient information

Requirements

  • 1+ years of experience in medical billing, medical collections, or healthcare revenue cycle
  • Strong customer service skills with experience communicating sensitive financial information
  • Ability to explain billing concepts clearly to patients and non-technical audiences
  • High attention to detail and accuracy in data entry and claim processing
  • Strong problem-solving skills and ability to handle difficult conversations professionally
  • Working knowledge of medical billing codes (ICD-10, CPT, HCPCS preferred)
  • Experience with medical billing systems and electronic health records (EHR)
  • Reliable, organized, and able to manage multiple priorities in a fast-paced environment

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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