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Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes.
Job Responsibility:
Utilize in-house proprietary billing software to manage billing and collections tasks
Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards
Take initiative to master the software tools provided, ensuring correct workflows and timely account management
Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required)
Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens
Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries
Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard
Requirements:
Minimum of 2 years of experience in medical billing and collections
Proficiency with accounting software systems
Strong knowledge of accounts receivable processes and billing functions
Ability to handle appeals and authorizations with precision and professionalism
Excellent communication skills for interacting with patients, insurance providers, and team members
Eagerness to learn proprietary systems and adapt to new workflows
Detail-oriented mindset with the ability to manage multiple tasks efficiently
What we offer:
medical, vision, dental, and life and disability insurance